{"id":3952491,"url":"https://alion.io/job/planetlink-solutions-pvt-german-customer-service-representative","title":"German Customer Service Representative","company":{"id":4527578,"name":"PlanetLink Solutions Pvt","domain":null,"url":"https://alion.io/company/planetlink-solutions-pvt","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Cairo, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-24T09:03:40Z","employer_posted_date":null,"last_verified_at":"2026-09-24T09:03:40Z","board_verified":false,"closed_at":null,"days_open":49,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":49},"description":"Position: German Operations Support Associate (Voice & Non-Voice)\nLocation: Cairo, Egypt (WFO)\n\n Roles are Cairo-based, Work from Office Location will be confirmed after selection\n\n Shifts will be in between 8:00 to 20:00 CET (Mon – Fri). Working hours will follow the CET time zone with the European weekend pattern (Saturday & Sunday off).\n\n The tentative start date is in September.\n\n Freshers with no experience will also be considered for this opportunity.\n\nRequirements\nMandatory Requirements\nGerman language proficiency: Minimum B2 level (CEFR)\n\nStrong verbal and written communication skills in German\n\nMandatory Requirements\nGerman language proficiency: Minimum B2 level (CEFR)\n\nStrong verbal and written communication skills in German\n\nBachelor's degree preferred\n\nFresh graduates can be considered\n\nStrong customer service orientation and problem-solving skills\n\nPreferred Qualifications\n0-1 year of experience in Customer Service, Operations, BPO, or Support functions\n\nExperience handling voice and/or non-voice processes\n\nBasic knowledge of MS Office (Word, Excel, Outlook, PowerPoint)\n\nExperience with CRM or ticketing tools is an added advantage\n\nGood typing skills and attention to detail","description_format":"text","description_chars":1205,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Egypt","iso":"EG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-09T04:39:45Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.533,"p_room":0.28,"age_days":49,"expected_fill_days":23,"reasons":["seen:49","win:tail","crowd:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/planetlink-solutions-pvt-german-customer-service-representative","json_url":"https://alion.io/job/planetlink-solutions-pvt-german-customer-service-representative.json","meta":{"generated_at":"2026-11-12T17:36:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37019,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4527578},"rest":"https://alion.io/mcp/rest/get_company?id=4527578"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplanetlink-solutions-pvt-german-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplanetlink-solutions-pvt-german-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplanetlink-solutions-pvt-german-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/planetlink-solutions-pvt-german-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplanetlink-solutions-pvt-german-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3952491}},{"tool":"search_jobs","arguments":{"company":4527578,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3952491},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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