{"id":1330292,"url":"https://alion.io/job/planned-technical-enterprise-program-manager","title":"Technical Enterprise Program Manager","company":{"id":3783594,"name":"Planned","domain":"planned.com","url":"https://alion.io/company/planned-2","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"C","score":64,"open_postings":10,"ghost_share":0.6,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":140000,"period":"year","method":"role_country_seniority_unknown","sample_n":602},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T21:37:05Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-09-29T19:24:59Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":27},"description":"Dedicated Enterprise Account\nReports To: Head of Customer Success\nLocation: In Person - Montreal Head Quarter\nAbout the Role\nPlanned is looking for an Enterprise Technical Program Manager to own the success of a dedicated enterprise account.\nThis person will lead strategic projects across the account, including platform implementation, integrations, workflow improvements, and product initiatives. They will act as the bridge between the client’s stakeholders and Planned’s Product, Engineering, Customer Success, and Operations teams.\nThe role will also work closely with Customer Success Leads and Event Managers to ensure events are executed successfully, risks are identified early, and recurring issues are resolved at the program level.\nIn partnership with the Account Manager, this person will identify adoption opportunities, client needs, and signals for commercial expansion.\nWhat You’ll Do\nOwn the overall success and performance of the client’s event program.\nLead implementation, integration, and operational improvement projects.\nTranslate client needs into clear technical and operational requirements.\nManage project plans, timelines, risks, dependencies, and stakeholder communication.\nCoordinate across Product, Engineering, Customer Success, Event Operations, Supply, and Finance.\nPartner with Event Managers and Customer Success Leads to support successful event execution.\nIdentify recurring issues and lead scalable solutions.\nDrive adoption of Planned’s platform, services, and standardized workflows.\nMonitor program performance and provide clear reporting and recommendations.\nPartner with the Account Manager to identify expansion opportunities.\nWhat We’re Looking For\nExperience in technical program management, implementation, customer success, or enterprise SaaS.\nExperience leading complex cross-functional projects.\nStrong project management and stakeholder management skills.\nAbility to translate business needs into technical requirements.\nStrong communication and executive presence.\nComfortable working across technical, operational, and commercial teams.\nAnalytical, organized, and able to operate in ambiguity.\nWillingness to travel up to 20%.\nAbout Planned\nPlanned is an enterprise meetings and events platform combining software and managed services to help organizations run events efficiently, predictably, and at scale.","description_format":"text","description_chars":2363,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Management","Operating Systems","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-09-27T09:25:30Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.342,"p_room":1,"age_days":27,"expected_fill_days":106,"reasons":["conf:2","stale_co","win:early"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/planned-technical-enterprise-program-manager","json_url":"https://alion.io/job/planned-technical-enterprise-program-manager.json","meta":{"generated_at":"2026-09-30T01:36:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1200,"day_limit":5000,"remaining_today":3800,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}