{"id":3462585,"url":"https://alion.io/job/plata-business-analyst-juniormiddle-delivery-platform","title":"Business Analyst Junior+/Middle [Delivery Platform]","company":{"id":684549,"name":"Plata","domain":"plata.careers","url":"https://alion.io/company/plata-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":130,"ghost_share":0.208,"stale_share":0,"repost_share":0.015,"time_to_fill_p50_days":154,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":54000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1876},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T10:55:16Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-06T01:25:49Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":6},"description":"We’re looking for a Business Analyst to join our Delivery Platform, responsible for production and inventory of Plata cards and distribution it among our ambassadors. This is a business- and operations-heavy role with strong exposure to product development and communication with partners. You’ll work closely with product, analytics, and engineering to build scalable processes, improve efficiency.\nChallenges that await you:\nDevelop business and operational processes for our Inventory\nWork deeply with the partners (communicate directly with the factory)\nDesign interfaces and solutions within internal systems\nParticipate in team development\nWork with the backoffice system\nDesign, document, and maintain operational regulations, workflows, and standards\nCritically assess incoming requests, identify root causes of problems, and challenge initial assumptions when necessary\nOwn and manage the business backlog: collect requests, structure them, prioritize, and plan delivery\nWrite clear and structured requirements for development teams\nDefine tasks, track progress, and control delivery timelines\nWork with product analysts to define business and operational metrics, track performance, and measure the impact of changes\nMonitor and improve key metrics related to delivery efficiency, productivity, and quality\nCollaborate cross-functionally with Product Managers, Engineers, Analysts, and Operations stakeholders\nWhat makes you a great fit:\nStrong business mindset with hands-on experience in operational environments\nProven ability to work with business and product metrics, define KPIs, and use data for decision-making\nExperience collaborating with product analysts and translating insights into actionable changes\nExcellent communication skills - confident working with operational teams and senior stakeholders\nStrong critical thinking: ability to question inputs, identify inconsistencies, and focus on real problems\nHigh level of structure and organization - comfortable managing complex processes and multiple streams of work\nExperience in task decomposition, prioritization, and deadline control\nAbility to write clear, structured requirements and work effectively with engineering teams\nStrong stakeholder management and expectation-setting skills\nB2 or higher English level for effective communication with an international team\nYour bonus skills:\nExperience in Contact Centers / Telesales / Customer Support / Customer Care / Delivery / Operations / Card Production\nExperience working in large operational organizations with significant frontline staff, such as:delivery services\nlogistics or warehouses\ncouriers or drivers (marketplaces, fintech, e-commerce\n\nExperience or understanding of people management, motivation systems, or operational leadership\nOur ways of working:\nInnovative Spirit: A commitment to creativity and groundbreaking solutions\n\nHonest Feedback: valuing open, transparent communication\n\nSupportive Team: a strong, collaborative community\n\nCelebrating Achievements: recognizing our wins together\n\nHigh-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances\n\nOur benefits:\nRelocation support to Mexico with assistance for the employee and their family\n\nFlexible work from our office\n\nHealthcare Coverage\n\nEducation Budget: Language lessons, professional training and certifications\n\nWellness Budget: Mental health and fitness activity reimbursements\n\nVacation Policy: Annual leave and paid sick leave as per applicable policies","description_format":"text","description_chars":3536,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Annual leave","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Professional Services","Data Entry & Processing"],"lifecycle":[{"event":"open","at":"2026-10-29T14:24:01Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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