# Customer Success Manager, Audit

We have an incredibly exciting opportunity for an Customer Success Manager to join Platformed as an early hire in our Customer team, working directly with our Customer Lead and the Platformed Founders: Henry is our CEO, he co-founded PassFort in 2015 as the CTO, leading the company to a +$150m acquisition by Moody’s in 2022. James is our CRO. He was an early hire at Tessian, who raised from Sequoia, Balderton and Accel and were acquired in 2023. He then joined Supercritical as the first hire, driving their growth from zero to £1m of revenue and a Series A from Lightspeed. About Platformed Platformed builds AI for audit firms. Our platform helps accounting and audit firms in the UK, Australia and beyond run their risk assessments faster and to a higher standard, starting with IT general controls under ISA 315 and expanding into broader audit planning. No two firms audit in quite the same way, so every deployment is tailored to how that firm actually works. Role You’ll own our customers’ journey from pilot to live deployment and beyond. That means running proofs of concept (POCs) and implementations end to end: learning how each firm audits and who is involved, translating their me

- **Id**: 3795137
- **Url**: <https://alion.io/job/platformed-customer-success-manager-audit>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-05T07:19:46Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-09T18:36:15Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 6722
- **Description truncated**: no
- **Benefits**: Annual leave, Equity
- **Relocation offered**: no
- **Industries**: Security Compliance, Financial AI

## Company

- **Id**: 690822
- **Name**: Platformed
- **Domain**: platformed.com
- **Url**: <https://alion.io/company/platformed>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

## Salary

- **Min**: 55124
- **Max**: 76337
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 102771

## Technologies

- **Python** — Optional: yes
- **SQL** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T09:00:19Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 26
- **Reasons**: conf:2, win:early
- **Computed at**: 2026-11-09T06:03:00Z

## Pay

- **Stated usd annual**: 102771
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.