{"id":2847035,"url":"https://alion.io/job/platinumrx-logistics-coordinator","title":"Logistics Coordinator","company":{"id":3784053,"name":"PlatinumRx","domain":"platinumrx.in","url":"https://alion.io/company/platinumrx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":270000,"max":350000,"currency":"INR","period":"year","gross":null,"usd_annual":3701},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-19T07:49:50Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-27T10:59:56Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About PlatinumRx:\nPlatinumRx is on a mission to make chronic medications affordable for every Indian household. Through a unique model built around high-quality generic substitution, we deliver meaningful savings without compromising on care. We are Series A+ funded, growing at a rapid pace, with industry-leading CAC and retention metrics.\nRole Overview:\nWe are looking for a detail-oriented Logistics Coordinator to join our team. The ideal candidate will be responsible for contacting customers regarding failed delivery attempts, gathering necessary information for reattempts, and maintaining accurate records. This role requires strong communication skills in both Hindi and English, basic Excel proficiency, and a customer-focused approach.\nWhat You Will Own:\nCall customers to confirm reattempts for failed deliveries or collect additional details to ensure successful delivery.\nCoordinate with internal teams and courier partners for efficient order fulfilment.\nMaintain and update records of customer interactions and delivery status.\nPrepare basic reports using Excel to track and analyse delivery performance.\nProvide excellent customer service and problem-solving to resolve delivery-related issues.\nFollow up with customers to ensure satisfaction and address concerns.\nWho We Are Looking For:\nPrior experience in customer calling or logistics coordination is a plus.\nStrong communication skills in Hindi and English (any additional language is a bonus).\nProficiency in Microsoft Excel for data entry and reporting.\nAbility to work efficiently in a fast-paced environment.\nDetail-oriented and proactive problem solver.\nWillingness to work from the office.\nIf you have a customer-focused mindset and want to be part of a growing logistics team, apply now!","description_format":"text","description_chars":1768,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Hindi","level":"Elementary (A1)","optional":false},{"language":"English","level":"Elementary (A1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Freight Forwarding","Transportation & Logistics","Generic Drugs"],"lifecycle":[{"event":"open","at":"2026-10-19T11:31:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":7,"expected_fill_days":23,"reasons":["conf:3","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":3701,"is_top_pay":false},"html_url":"https://alion.io/job/platinumrx-logistics-coordinator","json_url":"https://alion.io/job/platinumrx-logistics-coordinator.json","meta":{"generated_at":"2026-10-27T13:10:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1132,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3784053},"rest":"https://alion.io/mcp/rest/get_company?id=3784053"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplatinumrx-logistics-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplatinumrx-logistics-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplatinumrx-logistics-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/platinumrx-logistics-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplatinumrx-logistics-coordinator"}]}