{"id":3161700,"url":"https://alion.io/job/play-media-tech-lead-b2b-digital-customer-interaction-platform","title":"Tech Lead - B2B Digital Customer Interaction Platform","company":{"id":1762573,"name":"Play Media","domain":"playmedia.be","url":"https://alion.io/company/playmedia-be","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mechelen, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":193000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2356},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Angular","optional":false},{"name":"CI/CD","optional":false},{"name":"Java","optional":false},{"name":"JavaScript","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-09-09T09:56:12Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-27T14:25:28Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"At Telenet Business, we make it easy for companies and organizations to manage their products, services, and customer interactions through seamless digital experiences. As part of the B2B Digital Customer Interaction Platform Team within the BEAT (Business Excellence Acceleration & Transformation) Tribe, you will help shape and deliver the digital roadmap for our B2B customers. Our team owns the platforms that power customer and employee interactions, ensuring they remain reliable, scalable, secure, and ready for the future. As Tech Lead, you will play a key role in defining the technical direction of these platforms while guiding teams toward quality and sustainable solutions.\nYour role as Tech Lead\nAs the tech Lead, you combine hands-on expertise with strategic thinking to help us deliver the best digital experiences for our customers.\nDefine and drive the technical roadmap for the Digital Customer Interaction Platform.\nTranslate business challenges into scalable, sustainable, and future-proof technology solutions.\nGuide development teams on architecture, technical design, and engineering best practices.\nPromote code quality, automation, CI/CD, and the reduction of technical debt.\nWork closely with Product Owners, Business Analysts, Architects, and technology partners.\nEvaluate and challenge technical proposals to ensure the best balance between business value, quality, and maintainability.\nFoster technical excellence by sharing knowledge, coaching developers, and encouraging innovation.\nYour profile as Tech Lead\nYou are a senior technology professional who enjoys solving challenges and helping teams succeed.\nYou have at least 8 years of experience in software development, including several years in a senior or lead role.\nYou have strong hands-on expertise in Java and Angular, and can guide teams in designing and delivering modern cloud-native applications.\nYou are comfortable working across the full stack and have experience designing scalable and maintainable solutions, leveraging practices such as Domain-Driven Design (DDD), Hexagonal Architecture, and Micro-Frontend architectures.\nYou have a strong understanding of software design patterns, clean coding principles, CI/CD practices, API design, and complex integration landscapes.\nYou can translate complex technical topics into clear recommendations and effectively communicate them to both technical and business stakeholders.\nYou are passionate about innovation, continuous improvement, and delivering customer value through technology.\nOur offer to you\nAt Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we expect commitment and impact, and we’ll give you the trust and freedom you need to make a difference. What you achieve truly matters.\nIn addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.\nAn overview of our benefits:\nMobility budget: compose your own mobility plan, you can opt for a company car or alternative mobility solutions\nMeal vouchers and eco vouchers\nTelework allowance or net expense allowance\nMobile phone, mobile subscription and laptop\nEmployee discount on your home internet, digital TV, and mobile subscriptions\nCollective bonus and individual bonus (aligned with your performance)\nA comprehensive flexible benefits plan with a wide range of options: from financial benefits and additional time off to a bicycle lease, supplemental ambulatory insurance for you and your family, and IT or office equipment \nHospitalization insurance (including an ambulatory plan) and group insurance\n20 days of paid leave and 12 compensatory days off\nWe value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.\nWe also prefer working closely together. We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.\nWhat happens after you apply?\nDo you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.","description_format":"text","description_chars":4556,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","TV Production","Streaming & OTT Platforms"],"lifecycle":[{"event":"open","at":"2026-10-23T16:20:22Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.542,"p_room":0.45,"age_days":47,"expected_fill_days":30,"reasons":["conf:5","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/play-media-tech-lead-b2b-digital-customer-interaction-platform","json_url":"https://alion.io/job/play-media-tech-lead-b2b-digital-customer-interaction-platform.json","meta":{"generated_at":"2026-10-27T19:46:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10571,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1762573},"rest":"https://alion.io/mcp/rest/get_company?id=1762573"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplay-media-tech-lead-b2b-digital-customer-interaction-platform"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplay-media-tech-lead-b2b-digital-customer-interaction-platform"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplay-media-tech-lead-b2b-digital-customer-interaction-platform"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/play-media-tech-lead-b2b-digital-customer-interaction-platform\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplay-media-tech-lead-b2b-digital-customer-interaction-platform"}]}