{"id":1412982,"url":"https://alion.io/job/playa-bowls-general-manager-10","title":"General Manager","company":{"id":1844551,"name":"Playa Bowls","domain":"playabowls.com","url":"https://alion.io/company/playabowls","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":56,"open_postings":181,"ghost_share":0.657,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":87,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cleveland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":75000,"currency":"USD","period":"year","gross":null,"usd_annual":75000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-03T15:31:00Z","employer_posted_date":"2026-05-03","last_verified_at":"2026-10-31T15:39:13Z","board_verified":true,"closed_at":null,"days_open":181,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":180},"description":"Playa Bowls is New Jersey’s Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience.\nThis is not just another restaurant management role - we’re looking for someone who can build culture, lead a team, and become the face of the store within the local community.\nWhat We Offer\nCompetitive salary + performance bonus\nHealth, dental, and vision benefits\nGrowth opportunities within a rapidly expanding brand\nPaid training and development\nLeadership role in a new store opening\nHigh-energy, team-oriented environment\nWho You Are\nYou’re an energetic, hands-on leader who thrives in fast-paced environments and knows how to build strong teams.\nYou take ownership, lead by example, and create a positive customer experience from the moment guests walk through the door.\nYou’re equally comfortable:\nleading a busy shift\ncoaching employees\nsolving operational problems\nconnecting with customers\nmaintaining high standards\nHospitality experience is important - but attitude, leadership presence, and work ethic matter just as much.\nResponsibilities\nOversee all daily store operations\nHire, train, coach, and develop team members\nCreate a strong, positive team culture\nMaintain food quality, cleanliness, and service standards\nManage scheduling, labor, inventory, ordering, and cash handling\nResolve customer and employee issues professionally\nEnsure compliance with food safety and operational procedures\nLead by example during busy shifts and peak hours\nHelp drive store performance and community engagement\nQualifications\nRestaurant, cafe, fitness, retail, or hospitality management experience preferred\nStrong leadership and communication skills\nAbility to thrive in a fast-paced environment\nOrganized, dependable, and solution-oriented\nComfortable leading younger teams\nFlexible schedule including weekends and holidays\nPassion for hospitality, wellness, and customer experience\nAdditional Requirements\nMinimum 40 hours/week\nMust complete company training program prior to opening\nMust pass Playa Bowls food safety certification within 3 months\nAbility to lift 25-40 lbs and remain active throughout shifts\nWhy This Role Stands Out\nThis is an opportunity to help launch a new Playa Bowls location from the ground up and grow with a nationally expanding wellness brand.\nWe’re looking for someone who wants more than just a job - we want a leader who can build a team, create an experience, and make an impact in the community.\nADDITIONAL INFORMATION\nYou are applying for a position with a franchisee of Playa Bowls, not Playa Bowls, LLC or its affiliates. The information you submit will be provided directly to the franchisee. If you are hired, the franchisee will be your sole employer. Franchisees are independently owned and operated businesses that establish their own employment policies, wages, and benefits, which may vary between franchise locations.\n“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. 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