{"id":1412949,"url":"https://alion.io/job/playa-bowls-general-manager-3","title":"General Manager","company":{"id":1844551,"name":"Playa Bowls","domain":"playabowls.com","url":"https://alion.io/company/playabowls","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":55,"open_postings":179,"ghost_share":0.665,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":87,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Knoxville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":65000,"currency":"USD","period":"year","gross":null,"usd_annual":65000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T05:09:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-02T11:00:41Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":52},"description":"About the Company\nPlaya Bowls is New Jersey’s original acai shop and one of the fastest-growing fast-casual brands in the country, with 300+ locations nationwide and continued expansion planned for 2025. We are seeking a General Manager to lead our Knoxville location and play a key role in its long-term performance.\nThis is a leadership position for an operator who takes ownership, develops people, and executes with consistency in a fast-paced environment.\nTarget opening: late February. Start date flexible based on construction timeline.\nWhat We Offer\nCompetitive salaried compensation with performance-based growth opportunity\nStructured leadership training and operational support\nClear career path within a rapidly growing brand\nHigh-energy, team-oriented culture focused on accountability and positivity\nEmployee discounts - free bowl during shifts and discounts when off the clock\nOur Culture & Leadership\nPlaya Bowls is led by operators who believe strong businesses are built through teamwork, preparation, and accountability. Our ownership group brings a high-performance mindset to the brand, shaped by leadership experience from a 9-year NFL career, and applies those principles to building supportive, people-first teams and strong in-store execution.\nWhat You’ll Do\nAs General Manager, you will be fully responsible for the day-to-day and long-term success of the shop.\nLeadership & Team Development\nHire, train, coach, and develop Assistant Managers, Shift Leaders, and Team Members\nBuild a positive, accountable, and high-performing team culture\nLead from the floor and set expectations through example\nOperations & Guest Experience\nEnsure food quality, consistency, cleanliness, and brand standards are met daily\nDeliver an exceptional guest experience and resolve concerns professionally\nMaintain compliance with food safety, health, and operational standards\nFinancial & Business Management\nManage labor, scheduling, payroll, and controllable costs\nOversee inventory, ordering, and waste control\nMonitor performance metrics and adjust execution to meet business goals\nExecution & Accountability\nOwn opening and closing procedures\nEnsure accuracy in cash handling and operational reporting\nStep in as needed to support service, prep, or team execution\nWhat Success Looks Like\nA well-trained, engaged, and accountable team\nLabor and operations consistently within target\nStrong guest satisfaction and repeat business\nTrust and autonomy to operate the shop as your own business\nWhat We’re Looking For\nProven leadership experience in restaurant, retail, or hospitality management\nStrong communication, organization, and problem-solving skills\nAbility to manage people, processes, and priorities simultaneously\nA hands-on leader who thrives in a fast-paced environment\nPassion for hospitality, team development, and operational excellence\nSchedule & Expectations\nFull-time leadership role\nTypically 40-50 hours per week, including weekends and holidays\nSchedule adjusts to meet the needs of the business and team\nRequirements\nAbility to pass Playa Bowls Food Safety Certification within 3 months\nAbility to stand for extended periods and lift up to 25-40 lbs\nMust meet company performance and operational expectations\nOur Mission\nInspire and support our communities - one bowl at a time.\nOur Values:\nReal Deal\nPlaya Passion\nPowerhouse\nBig Wave Chaser\nDawn Patrol\n“Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”","description_format":"text","description_chars":3979,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Gift Cards & Loyalty Programs","Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-09-28T19:37:49Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.343,"p_room":0.72,"age_days":52,"expected_fill_days":87,"reasons":["conf:3","stale_co","evergreen","wave","win:mid","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":65000,"is_top_pay":false},"html_url":"https://alion.io/job/playa-bowls-general-manager-3","json_url":"https://alion.io/job/playa-bowls-general-manager-3.json","meta":{"generated_at":"2026-11-02T14:59:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20783,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1844551},"rest":"https://alion.io/mcp/rest/get_company?id=1844551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplaya-bowls-general-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplaya-bowls-general-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplaya-bowls-general-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/playa-bowls-general-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplaya-bowls-general-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1412949}},{"tool":"search_jobs","arguments":{"company":"playabowls.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1412949},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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