{"id":1412952,"url":"https://alion.io/job/playa-bowls-shift-leader-5","title":"Shift Leader","company":{"id":1844551,"name":"Playa Bowls","domain":"playabowls.com","url":"https://alion.io/company/playabowls","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":58,"open_postings":181,"ghost_share":0.624,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":101,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bay Head, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":17,"currency":"USD","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-08T15:55:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-10-30T19:54:31Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":50},"description":"ABOUT THE COMPANY\nPlaya Bowls is New Jersey's Original Acai Shop, founded in 2014, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 350+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added 85 locations in 2025 and are on target to add 90+ new locations in 2026. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!\nWHAT WE OFFER\nCompetitive Pay + Tips: Enjoy a competitive hourly wage along with both credit card and cash tips - your hard work pays off!\nProfessional Development: Our comprehensive Playa Bowls training program helps you build valuable skills that will benefit you in any career path.\nVibrant Work Culture: We keep energy high with a fun, upbeat environment where dancing, smiling, and having a good time are part of the job.\nEmployee Discounts: While on shift, enjoy 50% off and one free bowl. When you're off the clock, you still receive 30% off - it's a win-win!\n Comprehensive Benefits (Full-Time Employees): Full-time team members are eligible for a robust benefits package including Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Account (FSA), and more.\nWHO YOU ARE\nYou're a positive, enthusiastic, and people-focused individual with a passion for superfoods, healthy living, and (of course) fruit! As a Shift Leader at Playa Bowls, you serve as an extension of the management team and are trusted to oversee shop operations in the absence of a manager. You’re confident in delegating tasks, leading by example, and making decisions that prioritize the needs of the shop and the team. If you thrive in a fast-paced environment, are motivated by growth, bring an entrepreneurial mindset, and appreciate the occasional playful food pun - we’d love to have you on the team!\nWHAT YOU’LL DO\nOversee food quality throughout your shift, ensuring freshness and discarding products when necessary\nDelegate tasks efficiently and responsibly to support smooth operations and team productivity\nLead and manage all aspects of opening and closing shifts with consistency and attention to detail\nHandle and process customer refunds accurately and professionally\nAddress and resolve guest concerns in a courteous, solution-oriented manner\nMonitor and record inventory levels throughout the shift, including end-of-day counts\nAccurately count and reconcile the register, safe, and daily deposits\nMaintain clear and timely communication with management regarding shift updates or operational issues\nEnsure all tasks are completed efficiently and aligned with company standards and procedures\nAct as a role model by embodying and promoting the Playa Bowls mission, purpose, and core values\nWHAT YOU’LL BRING\nCommitted to delivering exceptional customer service by providing friendly, attentive service and ensuring satisfaction with every guest interaction. \nAbility to lead by example and adhere to company policies to foster a positive and collaborative work environment and support team development. \nProven ability to remain flexible and adaptable in a fast-paced dynamic environment, quickly adjusting to changing priorities and customers’ needs to maintain seamless operations.\nSkilled at prioritizing multiple responsibilities simultaneously, such as managing team productivity and assisting with customer service. \nClear and effective communication with team members, managers, and customers with the ability to delegate tasks and provide instructions concisely. \nAbility to stay composed and think quickly under pressure, handling disputes or challenges among team members or customers professionally and calmly \nDemonstrate empathy, understanding and active listening skills when addressing concerns or ideas towards team members and customers \nEnsuring adherence to food safety standards and operational protocols and monitoring team performance to ensure quality in product preparation and presentation \nREQUIREMENTS\nMust be available to work 5 shifts a week, minimum of 30 hours a week\nMust be available weekends but expected to work as the business dictates\nMust pass the required PB Food Safety certification requirement within 3 months of employment\nESSENTIAL PHYSICAL FUNCTIONS\nMust be able to remain in a stationary position for prolonged periods of time\nMust be able to lift or otherwise move 25-40 pounds occasionally\nMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.\nMust be able to tolerate occasionally loud environments (high powered blenders, timers, and order notifications).\nAbility to frequently move about inside the establishment to access the Point-of-Sale cash register, assemble guest orders, clear tables, restock inventory, etc. \nMISSION\nInspire and support our communities one bowl at a time.\nVALUES\nReal Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol\n“Playa Bowls is an equal opportunityemployer committed to inclusivity and diversity in our workplace and all aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”","description_format":"text","description_chars":5698,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Lifestyle","Gift Cards & Loyalty Programs","Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-09-28T19:37:49Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.397,"p_room":0.72,"age_days":51,"expected_fill_days":101,"reasons":["conf:3","stale_co","evergreen","wave","win:mid","crowd:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/playa-bowls-shift-leader-5","json_url":"https://alion.io/job/playa-bowls-shift-leader-5.json","meta":{"generated_at":"2026-10-31T00:07:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":159,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1844551},"rest":"https://alion.io/mcp/rest/get_company?id=1844551"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplaya-bowls-shift-leader-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplaya-bowls-shift-leader-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplaya-bowls-shift-leader-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/playa-bowls-shift-leader-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplaya-bowls-shift-leader-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1412952}},{"tool":"search_jobs","arguments":{"company":"playabowls.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1412952},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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