{"id":3101164,"url":"https://alion.io/job/playerzero-site-reliability-engineer","title":"Site Reliability Engineer","company":{"id":1909298,"name":"PlayerZero","domain":"playerzero.ai","url":"https://alion.io/company/playerzero","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":210000,"max":240000,"currency":"USD","period":"year","gross":null,"usd_annual":240000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EC2","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"HIPAA","optional":false},{"name":"IAM","optional":false},{"name":"Linux","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Redis","optional":false},{"name":"SOC 2","optional":false},{"name":"Terraform","optional":false},{"name":"World Models","optional":false}],"status":"live","first_seen_at":"2026-10-22T14:21:16Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T15:48:05Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About PlayerZero\nBuilding great software takes more than writing code. It takes teams working together and too often, the information they need is scattered across tools, conversations, and systems.\nPlayerZero is an AI platform that connects work across enterprise Support, Engineering, Product, QA, and SRE teams, helping them resolve issues faster, improve software quality, and plan what to build next.\nAt its core is our Engineering World Model: a living understanding of a company’s software, how it runs, and the people and decisions behind it. By connecting codebases, tickets, production telemetry, and the conversations that shape the work, our model links what software is intended to do with how it actually behaves in production. and learns from where the two diverge.\nOur agents (we call them Players:) use that context to take on work across the software lifecycle. They learn from each outcome, earning trust and taking on more responsibility over time.\nWe’re building a future where AI plays an active role in how teams plan, build, and run software. We’re looking for people across disciplines to help shape\nAbout the role\nAs a Site Reliability Engineer, you’ll improve the reliability, security, and visibility of PlayerZero’s production systems. You’ll combine hands-on AWS infrastructure operations with automation, monitoring, and application instrumentation to help engineers understand system behavior and resolve problems at their source.\nYou’ll partner closely with our existing SRE and engineering teams to operate distributed services and stateful data systems, reduce operational toil, and strengthen incident response. We’re looking for someone who can independently investigate complex issues, safely change production infrastructure, and follow improvements through to completion.\nWhat you will do\nOperate production infrastructure and data systems. Maintain AWS environments and systems such as Kafka, Pulsar, and Valkey, including upgrades, replication health, rolling restarts, and failover.\n\nAutomate operational work. Build tools and workflows that eliminate repetitive tasks, reduce manual intervention, and make production operations more consistent.\n\nImprove monitoring and instrumentation. Work with engineers to instrument application code and strengthen metrics, logs, distributed tracing, dashboards, and actionable alerts.\n\nTroubleshoot and respond to incidents. Investigate problems across applications, infrastructure, networking, and data systems. Help restore service and turn findings into lasting fixes and useful runbooks.\n\nMake infrastructure changes and deployments safer. Partner with Platform and application engineers on infrastructure as code, CI/CD, configuration management, rollback practices, and production readiness.\n\nKeep production systems secure and current. Perform OS and kernel patching, remediate infrastructure vulnerabilities within agreed timelines, and execute safe rolling maintenance.\n\nImprove performance and resilience. Identify bottlenecks and failure modes, assess capacity needs, and help establish practical service health indicators and reliability targets.\n\nWhat you bring\nExperience independently operating, troubleshooting, and improving production services in an SRE, production engineering, or similar role.\n\nHands-on AWS production experience, including EC2, VPC networking, IAM, Auto Scaling Groups, and Systems Manager, ideally across multiple accounts.\n\nStrong fundamentals in Linux, networking, and distributed systems.\n\nExperience operating distributed data systems such as Kafka, Pulsar, or Redis/Valkey, including upgrades, rolling restarts, replication, and failover.\n\nStrong programming or scripting skills, with experience building operational automation and improving application instrumentation.\n\nExperience with metrics, logs, distributed tracing, and alerting, including OpenTelemetry or comparable instrumentation.\n\nProduction experience with infrastructure as code, preferably Terraform, including safely modifying existing infrastructure and state, alongside CI/CD, containers, and repeatable deployment practices.\n\nExperience responding to production incidents, performing maintenance, and following through on corrective actions.\n\nClear communication, sound judgment under pressure, and a collaborative approach to solving problems across teams.\n\nExperience supporting compliance programs such as SOC 2 or HIPAA, including maintaining technical controls and producing evidence, is also valuable.\n\nWhat success looks like\nProduction services and data systems remain healthy through growth, releases, and maintenance. Engineers detect and diagnose problems faster, recurring issues and manual tasks decrease, and infrastructure changes are predictable and recoverable. Incidents lead to lasting improvements, and security maintenance stays current.\nWhy PlayerZero\nPlayerZero is an early leader in AI-powered production engineering, defining how enterprises use AI to understand, improve, and operate their software.\nWe’re a small team with meaningful problems to solve and room for each person to make their mark. Whether you’re building the technology, working with customers, or growing the business, you’ll help shape the product, the company, and what customers expect from this emerging category.\nIf you’re excited by work where the answers aren’t all written yet, and want a hand in writing them, you’ll fit right in.","description_format":"text","description_chars":5429,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T17:33:44Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":240000,"is_top_pay":true},"html_url":"https://alion.io/job/playerzero-site-reliability-engineer","json_url":"https://alion.io/job/playerzero-site-reliability-engineer.json","meta":{"generated_at":"2026-10-23T17:56:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27235,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1909298},"rest":"https://alion.io/mcp/rest/get_company?id=1909298"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplayerzero-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplayerzero-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplayerzero-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/playerzero-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplayerzero-site-reliability-engineer"}]}