{"id":2871598,"url":"https://alion.io/job/playlist-lead-product-manager-identity-platform","title":"Lead Product Manager, Identity Platform","company":{"id":33735,"name":"Mindbody","domain":"mindbodyonline.com","url":"https://alion.io/company/mindbodyonline","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":175000,"max":200000,"currency":"USD","period":"year","gross":null,"usd_annual":200000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"IAM","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-19T17:51:12Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T14:57:19Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.\nMindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.\nAbout the Role\nWe are seeking an exceptional Lead Product Manager to own and evolve our Identity Platform strategy across Mindbody’s ecosystem. You will be responsible for delivering a seamless and safe account creation, login, and relationship management experience for consumers interacting with Mindbody products, while providing the tools and capabilities for staff users to help their clients with login and secure their own account access.\nThis role requires deep expertise in Identity & Access Management (IAM), a consumer-grade UX mindset, and the ability to balance enterprise workflow stability with delightful user experiences. You will architect and scale identity systems that support millions of end users and thousands of business customers across multiple SaaS applications.\nWhat You'll Do\nOwn the vision and roadmap for Mindbody’s unified identity platform, serving as the foundation for authentication, authorization, account management, and user relationships across our product ecosystem.\nEnhance consumer identity systems with features that business customers need to provide seamless, secure, and user-friendly experiences for their clients.\nLaunch features to targeted demographics while monitoring impact.\n Enable multi-factor authentication (MFA) for all staff users of B2B Mindbody software, ensuring enterprise-grade security without disrupting business workflows.\nLead the strategy and execution of large-scale identity migrations and rollouts, ensuring secure, stable transitions for thousands of enterprise customers and millions of consumers.\nDefine and evolve granular, customizable permission and role models for enterprise customers, including complex organizational structures, hierarchies, and administrative controls.\nDevelop and scale multi-user and family relationship models for consumer products, including shared access, guardianship, household structures, and delegated roles.\nLead cross-functional alignment for identity standards across multiple product teams, ensuring consistency and reliability throughout the Mindbody ecosystem.\nOwn end-to-end product initiatives-from user research and requirements through rollout planning, migration coordination, change management, and post-launch optimization.\nWork closely with design and UX writing partners to deliver IAM flows with exceptional clarity, precision, and ease of use.\nCommunicate product strategy, risks, and tradeoffs at executive levels, building consensus across technical and non-technical stakeholders.\nWhat We're Looking For\nRequired Experience & Skills\n7+ years of product management experience, with at least 3 years specifically focused on Identity & Access Management, authentication systems, or security platforms.\nDemonstrated success owning IAM for both enterprise (B2B) and consumer products.\nExperience defining and implementing unified identity platforms across multiple SaaS applications, with strong architectural understanding of cross-product identity needs.\nProven track record leading major identity migrations, login-related transitions, and high-scale rollouts impacting thousands of organizations and millions of users.\nDeep expertise in identity standards and technologies:OAuth 2.0, OpenID Connect\nSAML SSO, OIDC SSO\nMFA (TOTP, SMS, push, hardware keys)\nSocial sign-on (Google, Apple, Facebook, etc.)\n\nHands-on experience building or managing complex permissions and role-based access control (RBAC) for enterprise environments.\nExperience designing and operating multi-user or family account structures on the consumer side.\nAble to self-serve data for analysis, reporting, and troubleshooting using SQL without relying on engineering or analytics teams.\nStrong understanding of how identity changes impact business operations, with demonstrated ability to execute identity improvements without breaking established workflows.\nExcellent collaboration, communication, and stakeholder management skills - including the ability to articulate complex technical concepts to executive leadership.\nA data-driven approach with experience using metrics, experimentation, and user research to drive product decisions.\nPreferred Qualifications\nExperience in regulated industries (finance, healthcare, wellness, education).\nFamiliarity with identity governance, auditing, and compliance requirements.\nExperience with customer lifecycle, entitlement systems, or cross-product platform integration.\nBackground working on platform teams supporting multiple product groups or business units.\nExperience in the wellness, fitness, or beauty industry.\nWhat You Bring\nA user-first mindset that balances enterprise workflow stability with consumer-grade usability.\nA security-first approach that does not compromise clarity or simplicity.\nA systems-thinking perspective with the ability to architect identity solutions that scale across multiple products and business models.\nA collaborative, thoughtful leadership style and passion for building elegant, secure, and resilient IAM foundations.\nThe ability to help staff users support their clients while maintaining security and privacy standards.\nWhy Join Playlist\nAt Playlist, you'll have the opportunity to shape the identity experience for millions of wellness consumers and thousands of business owners worldwide. You'll work on challenging problems at the intersection of consumer experience, enterprise security, and platform architecture, with the autonomy and support to make a meaningful impact.\nPay transparency\nIt is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.\nActual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.\nThe base salary range for this position in the United States is $175,000 to $200,000. The total compensation package for this position may also include performance bonus, benefits and/or other applicable incentive compensation plans\nHave we piqued your curiosity?\nSound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.\nThe Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.\nBy entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).\nNote: This description outlines key responsibilities but isn’t intended to cover every task or duty. 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