{"id":17268,"url":"https://alion.io/job/playson-system-administratorservice-desk","title":"IT Operations Engineer","company":{"id":5117,"name":"Playson","domain":"playson.com","url":"https://alion.io/company/playson","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":78,"open_postings":18,"ghost_share":0.278,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":79,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":41000,"period":"year","method":"role_country_seniority_unknown","sample_n":17},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"GCP","optional":false},{"name":"GitHub","optional":false},{"name":"Google Workspace","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"LDAP","optional":true}],"status":"live","first_seen_at":"2026-01-08T14:33:21Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-31T03:16:01Z","board_verified":true,"closed_at":null,"days_open":295,"trust":{"level":"ghost","repost_count":1,"flags":["stale","company_stale"],"days_open":293},"description":"About the role\nHelp build the internal technology experience behind an engineering-driven technology company.\nWe're looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.\nThis role goes beyond traditional IT support. You'll be responsible for delivering a seamless employee IT experience - from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.\nWe're looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.\nIf you're curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we'd love to meet you.\nWhat you'll do\nProvide day-to-day IT support to employees remotely and on-site\n\nOwn IT onboarding and offboarding processes, ensuring a smooth employee experience\n\nConfigure and maintain macOS workstations\n\nManage user accounts, permissions and access across internal systems\n\nMaintain IT assets throughout their lifecycle, including procurement, inventory and logistics\n\nTroubleshoot hardware, software and network-related issues\n\nAdminister and support internal platforms, including Google Workspace, Atlassian and GitHub\n\nSupport identity and access management across cloud environments (AWS, Azure, GCP)\n\nMaintain clear and up-to-date technical documentation\n\nIdentify opportunities to simplify, automate and improve internal IT processes\n\nWhat we're looking for\nWe're more interested in how you think than in the exact number of years on your CV.\nYou might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.\nWhat matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.\nYou'll likely be successful if you have:\nGood understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)\n\nExperience with identity and access management\n\nExperience administering Google Workspace or similar collaboration platforms\n\nExperience with ticketing systems\n\nStrong troubleshooting and problem-solving skills\n\nGood documentation habits and attention to detail\n\nA proactive mindset with the confidence to suggest and implement improvements\n\nNice to have\nExperience with MDM solutions\n\nExperience administering Atlassian products or GitHub\n\nFamiliarity with AWS, Azure or GCP\n\nExperience with LDAP, VPN or identity management solutions\n\nScripting or automation experience\n\nInterest in IT security and modern access management practices\n\nWhy this role\nThis role is for someone who enjoys building better ways of working - not just keeping things running.\nYou'll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.\nIf you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you'll likely thrive in this role.\nWhat we offer\nCompetitive salary\n\nProfessional development budget\n\nPrivate medical insurance\n\nFinancial support for important life events\n\nInternational and collaborative environment\n\nRegular company events\n\nBenefits may vary depending on location and contractual agreement.\nRecruitment process\nHR Interview\n\nTechnical Interview\n\nFinal Interview\n\nBy submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.","description_format":"text","description_chars":3675,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Health insurance","Professional development"],"hiring_locations":[{"name":"Slovakia","iso":"SK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Game Development","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-01-08T14:33:21Z"},{"event":"close","at":"2026-08-13T11:23:49Z"},{"event":"reopen","at":"2026-09-05T17:39:57Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.248,"p_room":0.28,"age_days":294,"expected_fill_days":79,"reasons":["conf:0","ghost","win:tail","crowd:"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/playson-system-administratorservice-desk","json_url":"https://alion.io/job/playson-system-administratorservice-desk.json","meta":{"generated_at":"2026-10-31T05:14:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7479,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5117},"rest":"https://alion.io/mcp/rest/get_company?id=5117"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplayson-system-administratorservice-desk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplayson-system-administratorservice-desk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplayson-system-administratorservice-desk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/playson-system-administratorservice-desk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplayson-system-administratorservice-desk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":17268}},{"tool":"search_jobs","arguments":{"company":"playson.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":17268},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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