{"id":2367461,"url":"https://alion.io/job/playtech-technical-support-specialist","title":"Technical Support Specialist","company":{"id":3425,"name":"Playtech","domain":"playtech.com","url":"https://alion.io/company/playtech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tartu, Estonia"],"countries":["EE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T12:34:54Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-14T01:29:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Playtech\nFounded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.\nAs the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com\nHere at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.\nReady to level up your career?\nPlaytech‘s Service Operations unit is looking for a Technical Support Specialist with excellent communication and interpersonal skills.\n Your influential mission. You will...\nInvestigate, troubleshoot, and solve our customers’ various concerns.\nBe ready to expect the unexpected and tackle critical situations.\nCommunicate with our licensees and partners in English mainly via email.\nWork in shifts (including weekends, no night shifts).\n Components for success. You...\nAre interested in the field of IT.\nHave a strong work ethic and the willingness to take responsibility for your work.\nEnjoy working in the team and aren’t afraid to ask for help.\nPossess outstanding communication skills and the ability to work effectively in an English-speaking environment.\nAre ready for routine tasks, but also to adapt to different situations.\nYou'll get extra points for...\nHaving a higher education and/or experience in a related field.\nThrive in a culture that values...\nProfessional and fun team environment, where we offer you proper training and knowledge sharing\nYour personal and professional growth\nVariety a no day is the same\nActive lifestyle and mental well-being\nFun and engaging company events\n TECHNICAL SUPPORT TEAM\nTechnical Support is always in the center when something is happening with Playtech’s software solutions. Our work is ever evolving, we support all products that Playtech has to offer. It brings with it various challenges, but also keeps things fresh.\nPlaytech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. 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