{"id":4256123,"url":"https://alion.io/job/please-read-this-ag-player-care-coordinator-first-team","title":"Player Care Coordinator, First Team","company":{"id":1811042,"name":"PLEASE READ THIS AG","domain":"sportingkc.com","url":"https://alion.io/company/sportingkc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-13T14:14:54Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Job Description Summary\nWe elevate Kansas City through soccer experiences and create memories through personalized touchpoints with our club. Our promise is to continually delight our fans and set the benchmark for best practices across Major League Soccer.Sporting Kansas City’s values are to be experience obsessed, high performance in all that we do, exemplify accountability, demonstrate integrity and to always put the club first.\nThe Player Care Coordinator will provide a wide range of off-field support for the Sporting Kansas City First Team in Major League Soccer. The primary objective of this role is to enrich off-field dynamics for players, team staff & families to maximize on-field performance.\nJob Description\nEssential Functions\nCoordinate and serve as the primary point of contact for all players & their families for any off-field support & guidance to enhance a high-performance environment.\nProvide resources for the onboarding and relocation of new first team players, staff & their families. Primary areas of focus include securing bank accounts, phone numbers, social security numbers, housing, transportation, schooling, etc.\nProvide resources for the adaptation of international players, staff & their families. Primary areas of focus include English lessons, general assimilation to local culture, creating trusted network connections, etc.\nProvide resources to the growth and transition of younger players. Primary areas of focus include school support, character development & maturation, financial education, etc.\nAttend all home matches and provide gameday support to player families & reserve players to enhance their stadium experience.\nDevelop and maintain trusted, professional relationships with players, their families, club personnel and external partners.\nStay current on all MLS & MLSPA policies and programs related to players and their families.\nMaintain & develop a competitive & successful team culture & environment.\nRepresent Sporting Kansas City and its related affiliates in a professional manner at all times.\nPerform other related tasks or projects as assigned.\nPersonal Attributes\nStrong organizational, communication, and leadership skills.\nAbility to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.\nMust possess a strong, positive, and self-motivated work ethic.\nStrong problem-solving skills.\nDetail-oriented.\nHave a desire to continually improve from both individual & team perspectives. Exemplify a growth mindset.\nPassionate about professional sports, including soccer and team operations.\nAbility to demonstrate poise, tact and diplomacy. Strong teamwork aptitude required.\nHigh level of interpersonal skills to handle sensitive, confidential situations and information.\nProfessional appearance and attitude, as well as ability to work with others.\nSkills and Experience\nOne (1) years or more of related experience.\nBachelor’s degree in relative field preferred.\nMust be able to fluently speak, read, and write in the English & Spanish languages.\nHigh proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint & Calendar preferred.\nKnowledge of MLS, CONCACAF, U.S. Soccer & FIFA regulations preferred.\nCapacity to adapt to the unique and vibrant Kansas City market.\nPhysical Abilities\nThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:\nRequired to sit, stand, walk and run.\nUse hands to finger, hand or feel objects, tools or controls.\n\nFrequent stooping, bending, pulling and pushing.\nReach with hands and arms.\nRequired to talk and hear consistently.\nAbility to occasionally lift, carry and/or drag up to one hundred (100) pounds if necessary.\nSpecific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.\nRole will be performed both indoors and outdoors in various weather conditions, including frequent exposure to the sun and heat, as well as wet, cold conditions.\nAssociate may be required to travel at various times during the year.\nAbility to maintain emotional control in stressful situations.\nAbility to work non-traditional hours, including evenings, weekends and holidays as necessary.\nSporting Kansas City is an equal opportunity employer. We strive to create an empowering environment for a diverse and inclusive team of associates who make a positive impact on our club and our community. Individuals from all backgrounds are encouraged to apply.","description_format":"text","description_chars":4752,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T14:14:54Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.665,"p_room":0.45,"age_days":35,"expected_fill_days":23,"reasons":["conf:4","win:tail","comp:junior"],"computed_at":"2026-11-13T18:32:54Z"},"pay":null,"html_url":"https://alion.io/job/please-read-this-ag-player-care-coordinator-first-team","json_url":"https://alion.io/job/please-read-this-ag-player-care-coordinator-first-team.json","meta":{"generated_at":"2026-11-13T18:32:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37083,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1811042},"rest":"https://alion.io/mcp/rest/get_company?id=1811042"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fplease-read-this-ag-player-care-coordinator-first-team"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fplease-read-this-ag-player-care-coordinator-first-team"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fplease-read-this-ag-player-care-coordinator-first-team"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/please-read-this-ag-player-care-coordinator-first-team\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fplease-read-this-ag-player-care-coordinator-first-team"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4256123}},{"tool":"search_jobs","arguments":{"company":"sportingkc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4256123},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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