{"id":3513080,"url":"https://alion.io/job/pliant-growth-operations-analyst-mfd-us","title":"Growth Operations Analyst (m/f/d)- US","company":{"id":7363,"name":"Pliant","domain":"getpliant.com","url":"https://alion.io/company/pliant","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":36,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":70,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-30T07:13:04Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T14:58:08Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":3},"description":"ABOUT US\nPliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system - adapting to existing setups rather than requiring customers to replace them.\nBusinesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.\nFintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.\nFounded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries - under its own European e-money license and with licensed partners in the UK and US.\nLearn more atwww.getpliant.com\nABOUT THE ROLE\nWe're hiring a Growth Operations Analyst (m/f/d) to help run the engine behind Pliant's US outbound motion.\nYou'll report to our Growth Associate, who leads outbound strategy for the US Sales team and works closely with our global Growth teams: Outbound Ops, Sales Enablement, RevOps, and our AI Unit. The role sits within the Growth organization, led by our VP of Growth.\nThis is a foundational operations role on the US team, built to scale alongside it. You'll start by owning the day-to-day work that keeps outbound running: building and cleaning lead lists, keeping CRM and sequence data accurate, and producing the reporting sales leadership uses every week. Over time, you'll take ownership of outbound hygiene for our BDRs, and then extend that to our Account Executives. The role is designed to grow from execution into owning outbound operations.\nOur main focus is Direct Sales and Travel. Because we're growing fast, expect the scope to move into adjacent areas, such as Insurance and event-driven campaigns, as priorities shift.\nThis is a hybrid role, with a preference for candidates based in New York City. After 6 months, based on performance, you'll have the option to go fully remote.\n\n You'll get close mentorship from your manager, exposure to our VP of Growth, US sales leadership, and our global Sales Enablement, RevOps, and AI teams, and the chance to travel to our Berlin headquarters to ramp up alongside our global Growth teams.\nCompensation: $75,000-$110,000 OTE, depending on experience\nWHAT YOU'LL DO\nBuild, enrich, and qualify target account and contact lists for outbound campaigns and industry conferences\n\nScore and segment accounts against our ideal customer profile so BDRs spend their time on the right companies\n\nKeep lists deduplicated and consistent with what's already in the CRM\n\nMonitor sequence enrollment, bounces, opt-outs, and activity logging, and fix data gaps such as missing owners, stale contacts, and incorrect lifecycle or deal stages\n\nOver time, extend outbound hygiene from BDRs to AE pipeline hygiene, including next steps, close dates, and stage accuracy\n\nOwn the data behind our weekly US sales reporting, including activity, pipeline, and outbound performance, and turn recurring questions into repeatable reports\n\nDocument the workflows you own so they're repeatable and easy to hand off, and help roll out and administer new tools, such as dialers and sequencing platforms\n\nRun and improve AI-powered workflows, and work with our AI Unit to automate the repetitive parts of the job\n\nWHAT YOU'LL BRING\n1-3 years of experience in sales or revenue operations, business operations, consulting, finance, or a fast-paced startup\n\nComfort working in spreadsheets and CRM tools (HubSpot, Salesforce, or similar), plus a natural instinct to check whether a number looks right\n\nStrong attention to detail and a high bar for data quality\n\nOwnership: when you see a gap, you close it, and you know when to flag a judgment call instead of guessing\n\nCoachability: you welcome direct, fast feedback and act on it quickly\n\nClear written and verbal communication, and comfort working with sales leaders and reps\n\nCuriosity about AI and automation. Experience with tools like Clay, Amplemarket, or Claude is a plus, but not required\n\nWe're also open to candidates with more experience, including those moving from investment banking, consulting, or corporate finance into an operating role. What matters most is maturity, follow-through, and hunger to learn, not years on a resume\n\nWHAT WE OFFER\nThe opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence\n\nAttractive remuneration\n\nYour choice of preferred OS, Windows or Mac\n\nFlat hierarchy and transparent communication in a relaxed, professional atmosphere\n\nOpportunity to develop your talent in a dynamic team with ambitious goals\n\nFlexibility and possibility to work remotely\n\nPliant Card with monthly credit to explore the product and enjoy food with colleagues\n\nPliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.\nAt Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.\nA human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.","description_format":"text","description_chars":5742,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-10-30T09:01:33Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":70,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":true},"html_url":"https://alion.io/job/pliant-growth-operations-analyst-mfd-us","json_url":"https://alion.io/job/pliant-growth-operations-analyst-mfd-us.json","meta":{"generated_at":"2026-11-03T15:40:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7363},"rest":"https://alion.io/mcp/rest/get_company?id=7363"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpliant-growth-operations-analyst-mfd-us"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpliant-growth-operations-analyst-mfd-us"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpliant-growth-operations-analyst-mfd-us"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pliant-growth-operations-analyst-mfd-us\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpliant-growth-operations-analyst-mfd-us"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3513080}},{"tool":"search_jobs","arguments":{"company":"getpliant.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3513080},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}