{"id":2392222,"url":"https://alion.io/job/pls-logistics-services-key-account-manager-4","title":"Key Account Manager","company":{"id":2109495,"name":"PLS Logistics Services","domain":"plslogistics.com","url":"https://alion.io/company/plslogistics","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cranberry Township, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":132000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1468},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T21:38:43Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-20T15:05:35Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Overview\nThe Key Account Manager will be responsible for driving strategic expansion within assigned decentralized large brokerage customers. This role is an overlay position that works alongside the Account Executive to increase wallet share, expand into new divisions and locations, and strengthen executive-level relationships.\nThe individual will not manage day-to-day freight operations but will focus on multi-location growth, corporate alignment, brand expansion, and long-term customer retention across approximately 10 - 15 assigned companies.\nResponsibilities\nIdentify expansion opportunities across divisions, plants, and business units within assigned accounts.\nDevelop relationships with multiple decision-makers beyond the primary operational contact.\nIncrease overall wallet share and service penetration within each assigned company.\nPresent full PLS capabilities (“PLS Casino”) including all modes and value-added services.\nSupport onboarding of new locations and divisions.\nConduct in-person customer meetings on a cadence aligned with account opportunity.\nLead Quarterly Business Reviews (QBRs) and executive-level touchpoints.\nAct as escalation point for both the customer and Account Executive.\nCollaborate with Account Executives to ensure growth initiatives do not disrupt day-to day operations.\nMonitor account performance metrics and identify areas for strategic improvement.\nDevelop and execute strategic account growth plans for assigned customers.\nIncrease brand awareness and corporate alignment across the customer organization.\nEnsure profit objectives for assigned accounts are satisfied.\nWork cross-functionally with Operations, Capacity, and sales groups to support account expansion.\nOther duties as assigned or requested.\nQualifications\n3+ years of experience in 3PL brokerage or account management\nAbility to travel for in-person customer meetings\nKnowledge of the transportation and logistics industry\nStrong relationship-building and executive communication skills\nDemonstrated success expanding revenue within existing customers\nStrategic planning and organizational skills. Experience working with multi-location or decentralized organizations\nStrong collaboration skills working alongside Account Executives and cross-functional teams\nBachelor’s degree or equivalent experience","description_format":"text","description_chars":2319,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-12T21:38:43Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["conf:0","wave","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pls-logistics-services-key-account-manager-4","json_url":"https://alion.io/job/pls-logistics-services-key-account-manager-4.json","meta":{"generated_at":"2026-10-20T15:08:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17089,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2109495},"rest":"https://alion.io/mcp/rest/get_company?id=2109495"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpls-logistics-services-key-account-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpls-logistics-services-key-account-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpls-logistics-services-key-account-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pls-logistics-services-key-account-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpls-logistics-services-key-account-manager-4"}]}