{"id":634904,"url":"https://alion.io/job/pls-regional-hr-manager","title":"Regional HR Manager","company":{"id":684458,"name":"PLS Financial Services","domain":"pls.com","url":"https://alion.io/company/pls","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"D","score":43,"open_postings":400,"ghost_share":0.95,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":95000,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-17T16:17:10Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-13T12:11:53Z","board_verified":true,"closed_at":null,"days_open":118,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":118},"description":"This job is located at 1 S. Wacker Dr., Chicago, IL, 60606\nPLS® Overview: \nWhy PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. \nPosition Overview: \nThe Regional Manager of Human Resources is a consultative position that provides guidance to support a positive work environment aligned with achieving company goals. This role will enhance the level of human resources support by fostering a high level of employee trust, while providing effective coaching and advice to leadership. This position plays a pivotal role in mitigating employment-related risks, analyzing trends, and making proactive recommendations. The Regional Manager of Human Resources will report directly to the Senior Regional Manager of Human Resources.\nJob Responsibilities:\nPartner with field leadership in assessing and resolving medium to high complex human resources matters, seeking input as appropriate and influencing business leaders to take appropriate courses of action.\nEngage proactively with employees to understand the needs of our diverse workforce.\nConduct prompt, thorough investigations in response to employee complaints. Identify, recommend, and oversee implementation of appropriate actions to accomplish a timely resolution.\nPrepare well-documented written summaries of findings.\nProactively work with other support center departments.\nProactively identify internal and external human resources and employee relations trends.\nSupport leadership and teams through change, maintaining operational excellence, and addressing potential challenges proactively.\nRemain current regarding regulatory changes impacting assigned regions.\nPropose and recommend proactive strategies to support company goals and improve employee experience.\nProvide partnership, counsel, and expertise to business leaders to drive business outcomes through highly engaged and high performing teams.\nExplain company policies, procedures and governmental regulations, and the need for compliance with all levels of leadership.\nAssist leadership with handling and preparation of disciplinary actions and terminations.\nTrack and monitor data in HR systems in a timely manner.\nDevelop and compile statistics and reports for leadership use.\nAnalyze HR metrics and develop insights to drive action planning.\nChampion and show PLS’ culture and core values through corresponding behavior and actions.\nMust be able to facilitate content during regional and/or department meetings.\nHelp foster a work environment that promotes teamwork, meaningful performance feedback, recognition, mutual respect, and employee satisfaction.\nPerform or assist with other duties and projects assigned.\nJob Requirements:\n10 plus years of progressive experience in human resources with a focus on employee relations in a multi- unit, geographically diverse field-support position within a fast-paced industry such as retail or hospitality\nBachelor’s degree preferred\nSuperior written and verbal communication skills\nMust have demonstrated problem solving, judgment and conflict resolution skills with the ability to provide high-quality independent analysis, conclusions, and recommendations\nKnowledge and understanding of federal, state, and local employment laws and regulations\nAbility to exercise sound judgment and make decisions in a manner consistent with the essential job functions and company policies\nA demonstrated team-orientation with all levels of employees\nAbility to quickly build trusting relationships, gain credibility, and partner with leaders and peers\nAbility to effectively manage change and complex situations\nAbility to handle sensitive and confidential information\nProven planning, priority setting, and time management skills\nAbility to achieve results in a fast-paced dynamic environment with shifting priorities and deadlines\nStrong technical/computer skills including Word, Excel, and Power Point\nEnthusiasm for business and a passion for driving results\nDemonstrated organization, strong attention to detail and follow-up skills\nWorking Conditions and Physical Requirements:\nThis role requires regular in-person collaboration with team members at our Chicago Support Center.\nMust be able to sit and/or stand for extended periods\nMust be able to lift to 15 lbs. with little assistance\nTravel is required for this role, with approximately 25% travel expected based on business needs.\nBenefits:\nBenefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.\nWe strive to demonstrate our Core Values in all positions at PLS:\n\nCommunication\nCustomer Focus\nIntegrity and Trust\nTeamwork\nResults\nPLS is an Equal Employment Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace and provides reasonable accommodations to applicants with disabilities. If you need accommodation during any part of the application or hiring process, please contact your Recruiter or a member of our Human Resources team at  to make arrangements. Accommodation requests are reviewed on a case-by-case basis.\nFor jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment\nIllinois Pay Band\n$85,000—$95,000 USD","description_format":"text","description_chars":6390,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops","Money Transfer & Remittances"],"lifecycle":[{"event":"open","at":"2026-09-10T19:41:24Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 5 · green card filings: 2","filings_12m":5,"filings_prev_12m":7,"green_card_filings_12m":2,"median_offered_wage_usd":113214,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":117,"expected_fill_days":25,"reasons":["conf:0","stale_co","ghost","win:tail","crowd:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":false},"html_url":"https://alion.io/job/pls-regional-hr-manager","json_url":"https://alion.io/job/pls-regional-hr-manager.json","meta":{"generated_at":"2026-11-13T13:16:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26598,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684458},"rest":"https://alion.io/mcp/rest/get_company?id=684458"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpls-regional-hr-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpls-regional-hr-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpls-regional-hr-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pls-regional-hr-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpls-regional-hr-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":634904}},{"tool":"search_jobs","arguments":{"company":"pls.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":634904},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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