{"id":2398392,"url":"https://alion.io/job/pm-consulting-ar-collections-supervisor","title":"AR Collections Supervisor","company":{"id":4421389,"name":"PM Consulting","domain":"pmconsulting.ph","url":"https://alion.io/company/pmconsulting-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4533},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-12T22:49:46Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T12:37:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Position: AR Collections Supervisor\nLocation: Taguig, Philippines\nReports To: AR Collections Manager\nRole Summary\nThe AR Collections Supervisor is responsible for leading the day-to-day operations of the Accounts Receivable (AR) Collections team, ensuring productivity, quality, and timely resolution of outstanding accounts. This role oversees a team of 12-15 collectors, drives performance through coaching and development, monitors cash collections and aging, and partners with internal stakeholders and clients to improve collection outcomes while maintaining compliance with healthcare billing regulations.\nKey Responsibilities\nSupervise the daily operations of the AR Collections team, including workload management, scheduling, attendance, and productivity.\n\nMonitor team performance, conduct quality reviews, and provide coaching and performance feedback.\n\nReview and resolve escalated collection issues, payment delays, and claims-related concerns.\n\nMonitor cash collections, aging reports, account adjudication, and adjustment approvals to ensure timely resolution.\n\nIdentify payer trends and communicate issues with internal teams and external stakeholders.\n\nMaintain proficiency across multiple systems and ensure work queues remain current with no backlog.\n\nRecruit, train, mentor, and develop team members while fostering a high-performance work environment.\n\nConduct regular one-on-one meetings, team meetings, and performance evaluations.\n\nEnsure compliance with healthcare billing regulations, payer requirements, Medicare guidelines, and HIPAA standards.\n\nCollaborate with management to improve operational efficiency and achieve departmental goals.\n\nQualifications\n2-3 years of experience in Healthcare Accounts Receivable (AR) or Medical Collections, preferably in a supervisory or leadership role.\n\nProven experience leading, coaching, and developing high-performing teams.\n\nAdvanced knowledge of healthcare revenue cycle processes, including:\nUB-04 claims\n\nExplanation of Benefits (EOB) interpretation\n\nCPT and ICD coding\n\nMedicare regulations and HIPAA compliance\n\nStrong understanding of inpatient, outpatient, managed care, and commercial payer processes.\n\nExcellent written and verbal communication, interpersonal, and organizational skills.\n\nStrong analytical and problem-solving abilities with sound decision-making skills.\n\nAbility to manage multiple priorities in a fast-paced environment while maintaining accuracy and quality.\n\nProficiency in training, performance management, and customer service.\n\nExperience supervising a team of 12-15 employees is an advantage.","description_format":"text","description_chars":2597,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":12,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T22:49:46Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely 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