CRM Data Analyst
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026.
CRM Data Analyst
Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday
About the Role
We are looking for a CRM Data Analyst to help improve customer engagement and business performance through data-driven insights. You will analyze customer data, optimize CRM strategies, and work closely with Marketing, Sales, and IT teams to support business growth.
Key Responsibilities
Analyze customer data to identify trends, behaviors, and business opportunities.
Develop CRM strategies to improve customer acquisition, engagement, retention, and cross-selling.
Create customer segments for targeted marketing campaigns.
Monitor CRM campaign performance and recommend improvements.
Maintain data quality and accuracy within CRM systems.
Collaborate with cross-functional teams to improve customer experience.
Identify opportunities for automation and process improvement.
Ensure compliance with data privacy regulations and company policies.
Qualifications
Bachelor's degree in Business, Information Technology, Computer Science, Statistics, or a related field.
Minimum of 2 years of experience in CRM, data analytics, or a similar analytical role.
Experience working with online or digital products.
Knowledge of SQL, Python, R, or other programming languages.
Strong analytical and problem-solving skills.
Experience with CRM platforms is an advantage.