{"id":2398206,"url":"https://alion.io/job/pm-consulting-learning-development-head","title":"Learning & Development Head","company":{"id":4421389,"name":"PM Consulting","domain":"pmconsulting.ph","url":"https://alion.io/company/pmconsulting-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"HR","role_family":"HR","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Muntinlupa, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":44000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1542},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T22:49:46Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T19:54:39Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Role Overview\nThe Learning & Development Head is responsible for designing, implementing, and continuously improving a scalable learning and capability development strategy that supports operational excellence and workforce growth within a technology-driven environment.\nThis role focuses on translating complex operational processes, technical workflows, and business procedures into structured learning experiences that accelerate employee readiness, improve performance, and strengthen long-term organizational capability. Working closely with operational subject matter experts and business leaders, the Learning & Development Head will establish learning frameworks, competency models, and training pathways that support onboarding, upskilling, leadership development, and continuous improvement initiatives.\nReporting directly to senior leadership, this position partners closely with Operations, Human Resources, and other business functions to ensure learning programs remain aligned with organizational objectives and evolving operational requirements.\nKey Responsibilities\nLearning Strategy & Framework Development\nDesign and implement a comprehensive learning and development strategy aligned with business goals, operational scalability, and workforce capability needs.\n\nEstablish competency frameworks, skills matrices, and progression pathways across various employee levels.\n\nDevelop structured learning roadmaps, onboarding programs, assessment frameworks, and capability-building initiatives.\n\nCreate performance-based learning models that support employee development and career progression.\n\nEnsure learning programs remain relevant through ongoing review of industry trends, emerging technologies, and best practices.\n\nTraining Needs Analysis & Skills Development\nConduct training needs assessments in partnership with business leaders and stakeholders.\n\nEvaluate workforce capabilities and identify skill gaps across operational and leadership populations.\n\nDesign targeted learning interventions that address identified development needs.\n\nDevelop modular and progressive learning pathways that support advancement from foundational to advanced competencies.\n\nIncorporate practical exercises, simulations, and real-world scenarios into training programs.\n\nUtilize performance metrics and operational insights to prioritize development initiatives.\n\nCapability Building & Workforce Development\nLead workforce capability-building initiatives that enhance technical, operational, and leadership competencies.\n\nDevelop learning programs that improve performance, productivity, quality, and operational readiness.\n\nCollaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with operational requirements.\n\nDesign leadership development, coaching, and succession planning programs to support future organizational growth.\n\nImplement interventions that address performance gaps and strengthen employee effectiveness.\n\nLearning Measurement & Performance Evaluation\nEstablish measurement frameworks to evaluate learning effectiveness and business impact.\n\nTrack performance improvements, productivity metrics, quality outcomes, and competency progression following training initiatives.\n\nGather and analyze qualitative and quantitative feedback from employees, managers, and stakeholders.\n\nDevelop dashboards, scorecards, and reporting mechanisms that provide visibility into learning outcomes and workforce readiness.\n\nPresent recommendations and insights to leadership to support ongoing learning strategy improvements.\n\nInstructional Design & Content Development\nTransform operational procedures, technical documentation, and process knowledge into structured learning content.\n\nDevelop training materials, guides, playbooks, assessments, e-learning modules, and instructional resources.\n\nApply modern instructional design methodologies, including modular learning, microlearning, and blended learning approaches.\n\nEnsure learning materials remain standardized, version-controlled, and aligned with organizational standards.\n\nSupport the development of scalable onboarding and continuous learning programs.\n\nTraining Delivery & Coaching Excellence\nOversee the delivery and quality assurance of learning programs across multiple formats.\n\nEstablish coaching methodologies and performance support frameworks that enhance employee development.\n\nFacilitate training sessions, workshops, simulations, and capability-building initiatives when required.\n\nEnsure learning environments, systems, and tools effectively support employee growth and performance tracking.\n\nIntegrate digital learning platforms and learning technologies to improve accessibility and engagement.\n\nContinuous Improvement & Learning Analytics\nLeverage operational data, employee feedback, and performance metrics to refine learning programs.\n\nAlign training outcomes with organizational goals, operational performance indicators, and workforce development objectives.\n\nDrive continuous improvement by incorporating stakeholder feedback and evolving business requirements into learning initiatives.\n\nMaintain reporting mechanisms that provide leadership visibility into learning effectiveness and workforce capability.\n\nStakeholder Engagement & Team Leadership\nPartner with business leaders, operational teams, human resources, and external partners to ensure learning programs remain aligned with current business needs.\n\nCollaborate with subject matter experts to incorporate operational challenges and evolving processes into training content.\n\nLead, mentor, and develop learning and capability teams to ensure effective delivery of training initiatives.\n\nImplement train-the-trainer programs to expand internal training capability and knowledge transfer.\n\nSupport leadership readiness initiatives by preparing supervisors and managers for expanded responsibilities.\n\nMaintain strong stakeholder communication to ensure learning content evolves alongside organizational changes.\n\nQualifications\nRequired\nMinimum of 10 years of experience in Learning & Development, Training, Organizational Development, or Talent Enablement.\n\nAt least 5 years of experience leading technical or operational training programs within technology-enabled, operational, or service-driven environments.\n\nProven experience building learning programs, competency frameworks, and training structures from the ground up.\n\nStrong background in instructional design, curriculum development, facilitation, and learning effectiveness measurement.\n\nExperience conducting training needs analyses, performance assessments, and capability development initiatives.\n\nDemonstrated ability to translate complex operational processes into structured and scalable learning solutions.\n\nStrong understanding of adult learning principles, competency development, and workforce capability frameworks.\n\nExperience collaborating with business leaders and stakeholders to align learning initiatives with organizational objectives.\n\nProficiency with learning management systems, e-learning technologies, content development tools, and learning analytics platforms.\n\nExcellent communication, facilitation, stakeholder management, and coaching skills.\n\nExperience designing leadership development, upskilling, and career progression programs.\n\nStrong analytical and data-driven approach to learning strategy and workforce development.\n\nKey Competencies\nLearning strategy and organizational capability development\n\nInstructional design and curriculum development\n\nTechnical and operational training leadership\n\nWorkforce planning and competency management\n\nLearning analytics and performance measurement\n\nLeadership development and coaching\n\nStakeholder engagement and change management\n\nContinuous improvement and innovation","description_format":"text","description_chars":7800,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T22:49:46Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely 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