{"id":2398317,"url":"https://alion.io/job/pm-consulting-learning-development-ld-manager","title":"Learning & Development (L&D) Manager","company":{"id":4421389,"name":"PM Consulting","domain":"pmconsulting.ph","url":"https://alion.io/company/pmconsulting-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasay, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":32000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T22:49:46Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T05:17:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Learning & Development (L&D) Manager\n Location: Ortigas, Pasig City (Onsite)\nWork Schedule: Monday to Friday | Morning Shift\nEmployment Type: Full-time\nAbout the Role\nThe Learning & Development (L&D) Manager will lead the strategic design, localized deployment, and national implementation of end-to-end learning solutions. This role is crucial in building multi-functional employee capabilities, managing technical telecom certifications, supporting aggressive network expansions, and accelerating the leadership pipeline to sustain the company's digital transformation milestones.\nKey Responsibilities\n1. Strategic L&D Framework & Alignment\nFormulate, execute, and scale a nationwide L&D strategy that mirrors Company's hyper-growth business goals and customer-centric milestones.\nPartner closely with Executive Leadership and Department Heads to identify organizational capability gaps and transform business objectives into high-impact training initiatives.\nAct as a key change agent during organizational restructures, system updates, and new product iterations.\n2. Training Needs Analysis (TNA) & Curriculum Design\nConduct comprehensive, data-driven TNAs across corporate, technical, and field-based verticals including:\nNetwork Engineering & Technology: Fiber optic technologies, IP networking, data center operations.\nField Operations: Safety standards, installation protocols, quality control, contractor alignment.\n Customer Experience (CX) & Support: Contact center metrics, technical service desks, escalation management.\n Sales & Corporate Business: Enterprise account acquisition, SME solutions, high-velocity product training.\nApply modern instructional design models (e.g., ADDIE, SAM) to craft relevant curricula for standard, virtual, and blended learning environments.\n3. Talent Ecosystem & Technology Integration\nOversee the management, curation, and adoption of the company's internal Learning Management System (LMS) and enterprise e-learning platforms.\nChampion digital learning adoption by introducing gamified training modules, bite-sized mobile learning, and interactive digital simulations.\nCultivate an internal community of Subject Matter Experts (SMEs) and line-level trainers across regional operations to scale knowledge transfer organically.\n4. Leadership & Succession Development\nDesign and spearhead structured leadership advancement initiatives-from first-time supervisor bootcamps to executive leadership pathways.\nCollaborate with the Organization Development (OD) team to manage succession planning strategies, systematically closing competency gaps for critical high-potential (HiPo) roles.\n5. Analytics, Budgeting, and Business Impact (ROI)\nEstablish strict assessment frameworks (e.g., Kirkpatrick's Four Levels of Evaluation) to measure training transfer and its direct impact on operational KPIs (such as Mean Time to Repair, First Contact Resolution, and Sales quotas).\nOwn and optimize the annual national L&D budget, ensuring cost-efficient allocation across vendor management, certification costs, and software licensing.\nPrepare regular capability analytics and executive dashboards for HCM leadership.\nTechnical Competencies & Qualifications\n Education: Bachelor’s degree in Human Resources, Psychology, Behavioral Sciences, Business Administration, or a related field. Master’s degree or professional certifications (e.g., CPTD, SHRM, CHRP) are highly advantageous.\nExperience: Minimum of 5+ years of dedicated experience managing an L&D function. Prior exposure to Telecommunications, ICT, Tech, or large-scale BPO environments is preferred to navigate the specific operational demands of technical and front-line workforces.","description_format":"text","description_chars":3677,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T22:49:46Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:0","agency","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pm-consulting-learning-development-ld-manager","json_url":"https://alion.io/job/pm-consulting-learning-development-ld-manager.json","meta":{"generated_at":"2026-10-13T05:50:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9017,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421389},"rest":"https://alion.io/mcp/rest/get_company?id=4421389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpm-consulting-learning-development-ld-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpm-consulting-learning-development-ld-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpm-consulting-learning-development-ld-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pm-consulting-learning-development-ld-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpm-consulting-learning-development-ld-manager"}]}