{"id":2412518,"url":"https://alion.io/job/pm-consulting-network-head","title":"Network Head","company":{"id":4421389,"name":"PM Consulting","domain":"pmconsulting.ph","url":"https://alion.io/company/pmconsulting-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":55000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":19},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Dynatrace","optional":false},{"name":"ITIL","optional":false},{"name":"JavaScript","optional":true},{"name":"npm","optional":true}],"status":"live","first_seen_at":"2026-10-13T02:26:03Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T20:37:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Key Responsibilities\n24/7 NOC & Operational Leadership\nTeam Leadership & Scale: Direct, mentor, and manage a team of 7+ monitoring specialists and engineers operating within a 24/7 NOC framework.\nShift & Escalation Management: Oversee shift scheduling, operational rosters, and incident response workflows, serving as the senior escalation point for critical performance degradations.\n Operational Standards: Maintain standard operating procedures (SOPs), drive ITIL-aligned service management, and foster continuous learning within the team.\nAPM, Dashboarding & Telemetry Optimization\nTool Configuration: Drive hands-on design, tweaking, and custom creation of real-time monitoring dashboards and alerting logic using Dynatrace and SolarWinds.\n Proactive Monitoring: Establish performance thresholds, Service Level Objectives (SLOs), and baseline metrics across infrastructure, network, and software environments.\nTrend & Capacity Analysis: Perform capacity planning, anomaly detection, and root-cause analysis to prevent outages before end-user disruption occurs.\nStrategic Communication & Governance\nExecutive Reporting: Translate complex telemetry, performance data, and system outages into clear, business-impact assessments for executive stakeholders.\nCross-Functional Collaboration: Partner with software engineering, infrastructure, and vendor teams to drive performance optimization and architecture alignment.\nRequirements\nEducation & Accreditations\nEducation: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.\nITIL Framework: Practical experience with ITIL v3 or v4 service management processes (certification is desirable but not mandatory).\nLeadership & NOC Experience\nTeam Management: Proven track record leading technical engineering or operations teams of 7 or more direct reports.\n24/7 Operations: Direct experience managing Network Operations Center (NOC) facilities or high-availability 24/7 production monitoring environments.\nTechnical Tooling Mastery\nCore APM / NOC Platforms: Mandatory, hands-on experience with Dynatrace and/or SolarWinds (NPM, APM, custom metrics).\nDashboarding & Alerting: Verified hands-on capability in building, tweaking, and customizing real-time operational dashboards and alert rules.\nCore Competencies & Personal Attributes\nCommunication: Outstanding oral and written communication skills; confident in expressing technical opinions and advocating for operational improvements.\n Balanced Leadership: Demonstrates strong interpersonal balance-a collaborative follower of enterprise direction and an empowering leader for technical teams.","description_format":"text","description_chars":2632,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":7,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T02:26:03Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:0","agency","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pm-consulting-network-head","json_url":"https://alion.io/job/pm-consulting-network-head.json","meta":{"generated_at":"2026-10-13T20:49:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31879,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421389},"rest":"https://alion.io/mcp/rest/get_company?id=4421389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpm-consulting-network-head"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpm-consulting-network-head"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpm-consulting-network-head"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pm-consulting-network-head\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpm-consulting-network-head"}]}