OTT Product Manager

We are seeking an experienced Product Manager to lead the integration and management of over-the-top (OTT) content services within a telecommunications and digital entertainment ecosystem. This role will drive the development of a unified entertainment experience across connected devices and digital platforms, ensuring seamless content discovery, subscription management, and user engagement.

The ideal candidate will work closely with cross-functional teams and external content partners to deliver an integrated viewing experience while leveraging network capabilities to enhance streaming performance and customer satisfaction.

Key Responsibilities

Product Strategy & Ecosystem Integration

• Define and execute the strategy for integrating third-party streaming and content applications into the organization's digital entertainment platforms.
• Drive the delivery of a unified user experience across set-top boxes, smart TV applications, mobile platforms, and other connected devices.
• Ensure seamless interoperability between partner services and the organization's digital ecosystem.

Content Discovery & User Experience

• Own product capabilities related to content discovery, universal search, and cross-platform navigation.
• Enhance user journeys by enabling customers to easily locate and access content available across multiple streaming services.
• Improve engagement through intuitive search, recommendation, and content access experiences.

Subscription & Monetization Solutions

• Partner with marketing and commercial teams to develop bundled service offerings that combine connectivity and entertainment products.
• Oversee billing integration initiatives that enable customers to manage multiple subscriptions through a consolidated payment experience.
• Support the optimization of subscription acquisition, retention, and renewal processes.

Partner Integration & Lifecycle Management

• Manage the end-to-end onboarding process for content and application partners, including technical integration, certification, testing, deployment, and ongoing maintenance.
• Coordinate with internal and external stakeholders to ensure successful implementation and platform compliance.
• Monitor application performance and oversee lifecycle updates as required.

Streaming Performance & Quality Optimization

• Collaborate with engineering and infrastructure teams to improve streaming quality and customer experience.
• Support initiatives related to content delivery optimization, network performance, and video quality enhancement.
• Ensure reliable delivery of high-quality streaming services across supported platforms.

Identity & Access Experience

• Lead initiatives that simplify customer authentication and access across integrated partner applications.
• Support the implementation of seamless sign-in experiences and account integration capabilities.

Key Performance Indicators (KPIs)

• Adoption and engagement of integrated streaming applications.
• Customer retention and subscription longevity associated with bundled services.
• Content discovery and search effectiveness across platforms.
• Accuracy and reliability of subscription billing and payment processing.
• User satisfaction and streaming quality performance metrics.

Preferred Qualifications

• Proven experience in Product Management within telecommunications, digital media, OTT, streaming, entertainment technology, or related industries.
• Experience working with major streaming, digital content, or platform partners.
• Strong understanding of digital subscription ecosystems, content distribution, and platform integrations.
• Knowledge of recommendation systems, customer personalization, or data-driven product development.
• Familiarity with advertising technology solutions and digital video monetization frameworks.
• Experience managing cross-functional stakeholders, including engineering, operations, commercial, and external partners.

Skills & Competencies

• Product strategy and roadmap development
• OTT and digital content platforms
• Platform integration and partner management
• Customer experience and user journey optimization
• Subscription and billing ecosystems
• Data-driven decision-making
• Stakeholder management and cross-functional collaboration
• Agile product development methodologies
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities