Senior CRM Analyst

PM Consulting • Python • SQL • 6 days ago
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Salary
≈ $13k – $26k per year (Estimated)
Location
In office (Taguig)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Oct 12, 2026.

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PM Consulting

PM Consulting is a Philippine HR consulting and recruitment firm based in Makati, Metro Manila, offering executive search, professional and IT recruitment, recruitment process outsourcing and HR consulting. Active since 2006, it works with more than 100 local and global client companies across many industries, and most of its mandates sit in Metro Manila business districts such as Makati, Pasig, Taguig and Mandaluyong. Its client vacancies span audit and accounting managers, HR business partners, brand and merchandising managers, data and platform engineers, solution architects and B2B sales staff.
pmconsulting.ph • HQ: Makati, Philippines • Human Resources • Recruiting & Staffing • Executive Search • 1001-5000 employees • Est. 2006

Senior CRM Analyst

Location: Taguig

Work Set-up: On-site

Work Schedule: Monday to Friday

Job Responsibilities

  • Develop and optimize CRM strategies to drive customer acquisition, engagement, retention, and cross-selling initiatives.

  • Analyze customer behavior and transactional data to identify growth opportunities.

  • Create customer segmentation models for targeted campaigns and personalized experiences.

  • Monitor and evaluate CRM campaign performance and provide actionable recommendations.

  • Collaborate with Marketing, Sales, Risk, and IT teams to improve customer lifecycle management.

  • Maintain CRM data quality, integrity, and system effectiveness.

  • Identify and implement automation initiatives to improve efficiency.

  • Ensure CRM activities comply with data privacy regulations and industry standards.

Qualifications

  • Minimum 5 years of experience in CRM, customer analytics, or a related analytical role.

  • Experience working with online or digital products.

  • Proficiency in SQL, Python, R, or other programming languages.

  • Strong analytical, problem-solving, and stakeholder management skills.

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