{"id":2379079,"url":"https://alion.io/job/pmconsulting-saas-systems-administrator","title":"SaaS Systems Administrator","company":{"id":4421389,"name":"PM Consulting","domain":"pmconsulting.ph","url":"https://alion.io/company/pmconsulting-2","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taguig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Confluence","optional":false},{"name":"DNS","optional":false},{"name":"ISO 27001","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Okta","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false},{"name":"Slack","optional":false},{"name":"SOC 2","optional":false},{"name":"VPN","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-10-12T18:59:17Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T16:33:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role Overview\n\nWe are seeking a skilled SaaS Systems Administrator to manage and optimize cloud-based platforms and enterprise SaaS applications within a global organization. This role is critical in maintaining system reliability, security, and performance while supporting continuous improvement initiatives.\nThe successful candidate will be responsible for day-to-day platform administration, enhancing configurations, and collaborating with cross-functional teams to ensure a secure and efficient SaaS environment that supports business operations worldwide.\nKey Responsibilities\nSaaS Platform Administration\nAdminister, configure, and support enterprise SaaS applications, including:\nMicrosoft 365 (Exchange Online, SharePoint, Teams)\nAtlassian Cloud (Jira, Confluence)\nSalesforce\nServiceNow\nSlack\nManage the full user lifecycle, including onboarding, offboarding, access control, and license allocation\nMonitor platform performance, availability, and usage trends to ensure optimal functionality\nSecurity & Compliance\nApply and maintain security controls across SaaS platforms, including multi-factor authentication (MFA), single sign-on (SSO), role-based access control (RBAC), and conditional access policies\nSupport audits, risk assessments, and compliance initiatives aligned with standards such as ISO 27001, SOC 2, and data privacy regulations\nIdentify and address potential security risks, misconfigurations, and vulnerabilities within SaaS environments\nAutomation & Optimization\nDevelop and maintain scripts or automated workflows to improve efficiency and reduce manual processes\nIdentify opportunities to enhance system performance, reduce operational costs, and improve user experience\nAssist in integrating SaaS platforms using APIs, webhooks, and automation tools\nIncident & Problem Management\nInvestigate and resolve issues related to SaaS platforms, including outages and performance degradation\nAct as an escalation point for complex technical concerns from internal support teams\nMaintain accurate technical documentation, including procedures, runbooks, and knowledge base content\nCollaboration & Stakeholder Support\nPartner with IT, engineering, cybersecurity, and business teams to gather requirements and deliver effective solutions\nParticipate in vendor-related activities, including evaluation of new SaaS tools and management of renewals\nSupport onboarding and training initiatives for new tools and features\nRequired Skills & Experience\nFunctional Skills\nStrong understanding of SaaS lifecycle management and cloud service delivery\nAbility to translate business requirements into technical configurations and workflows\nAnalytical problem-solving skills with a structured approach\nStrong communication skills, with the ability to work across technical and non-technical stakeholders\nExperience working in security-focused or compliance-driven environments\nTechnical Skills\n\nHands-on experience administering enterprise SaaS platforms, including:\nMicrosoft 365 / Azure AD / Entra ID\nAtlassian Cloud (Jira, Confluence)\nSalesforce\nServiceNow\nOkta or other identity providers\nSlack or similar collaboration platforms\nProficiency in scripting and automation (PowerShell, Python, Bash, or similar)\nExperience with API integrations, REST endpoints, and automation tools (e.g., Power Automate, Zapier, Workato)\nStrong understanding of identity and access management concepts (SSO, SCIM, RBAC, conditional access)\nKnowledge of networking fundamentals (DNS, HTTP/S, VPN, proxies)\nFamiliarity with monitoring and logging tools for SaaS environments\nAwareness of cloud security principles and best practices\nAdditional Notes\nThis role supports a global user base and requires collaboration with distributed teams\nExperience in regulated or compliance-driven environments is advantageous","description_format":"text","description_chars":3804,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T18:59:17Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:0","agency","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pmconsulting-saas-systems-administrator","json_url":"https://alion.io/job/pmconsulting-saas-systems-administrator.json","meta":{"generated_at":"2026-10-13T19:26:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421389},"rest":"https://alion.io/mcp/rest/get_company?id=4421389"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpmconsulting-saas-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpmconsulting-saas-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpmconsulting-saas-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pmconsulting-saas-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpmconsulting-saas-systems-administrator"}]}