{"id":2362733,"url":"https://alion.io/job/pmg-data-entry-and-customer-service-representative-jsa","title":"Data Entry and Customer Service Representative - JSA","company":{"id":2258147,"name":"PMG","domain":"pmgnotes.com","url":"https://alion.io/company/pmgnotes","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycor","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Lauderdale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":53000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3204},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T16:06:21Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T10:02:19Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Data Entry and Customer Service Specialist\nFort Lauderdale, FL, On-Site, Full-Time, Monday-Friday\nLove the thrill of holding history in your hands? From game-winning bats to red-carpet posters, we need a Data Entry and Customer Service representative to help ensure every autograph is the real deal. Joining JSA with the world's largest autograph exemplar library, this is your chance to work with some of the most exciting collectibles in the world.\nWhether it’s a Hall of Famer’s baseball, a Hollywood legend’s movie poster, or a rare historical document, every autograph has a tale to tell. In this role, you’ll work hands-on with some of the most exciting collectibles in the world, using our expertise to protect their value and preserve their legacy for fans and collectors alike.\nWe are seeking a highly motivated and detail-oriented individual to join our team as a Data Entry and Customer Service representative. In this role, you will be responsible for producing letters and preparing authentication documents while providing exceptional customer service to our clients.\nABOUT US\nOn April 1st, 2024, Certified Collectibles Group® (CCG®), the leader in authenticating and grading collectibles acquired James Spence Authentication® (JSA®), the leader in autograph authentication. The combination of CCG and JSA will provide collectors and dealers with a seamless solution to have autographed collectibles authenticated, graded and encapsulated by the world’s top experts.\nWHAT YOU WILL SO AS A DATA ENTRY AND CUSTOMER SPECIALIST:\nProducing letters of authentication with a high level of accuracy and attention to detail\nContacting customers to gather necessary information and ensuring the timely delivery of documents\nProviding exceptional customer service by answering questions and resolving issues in a timely and professional manner\nMaintaining accurate records of customer interactions and document production\nAssisting with other administrative tasks as needed\nWHAT MAKES YOU THE IDEAL CANDIDATE:\nHigh school diploma or equivalent\n1-2 years of experience in an administrative role that requires strong written and verbal communication skills\nExcellent communication and interpersonal skills\nStrong attention to detail and ability to multitask\nProficient in Microsoft Office and other relevant software\nAbility to work independently and as part of a team\nSkills: Data entry, customer service, attention to detail, multitasking, contacting customers\nIf you are a self-starter with a focus on customer service and data accuracy, we encourage you to apply for this exciting opportunity.\nWHY YOU WILL LOVE WORKING WITH US:\nHourly rate of $17, Full-Time, Monday-Friday\n\nComprehensive benefits including Medical, Vision, and Dental Insurance\nPTO & Paid Holidays\n401(k) retirement plan\nCareer Development & Learning opportunities\nWe understand that not everyone checks every box on a job description. If you’re excited about this role and believe you bring valuable skills and experiences, we encourage you to apply. You may be just the right person for this or another opportunity with us.\nWe are an equal opportunity employer and are committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. We believe that diversity strengthens our team and drives innovation, and we welcome candidates from all backgrounds to apply.","description_format":"text","description_chars":3577,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Collectibles & Trading Cards"],"lifecycle":[{"event":"open","at":"2026-10-12T16:06:21Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/pmg-data-entry-and-customer-service-representative-jsa","json_url":"https://alion.io/job/pmg-data-entry-and-customer-service-representative-jsa.json","meta":{"generated_at":"2026-10-13T12:11:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19044,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2258147},"rest":"https://alion.io/mcp/rest/get_company?id=2258147"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpmg-data-entry-and-customer-service-representative-jsa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpmg-data-entry-and-customer-service-representative-jsa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpmg-data-entry-and-customer-service-representative-jsa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pmg-data-entry-and-customer-service-representative-jsa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpmg-data-entry-and-customer-service-representative-jsa"}]}