{"id":972089,"url":"https://alion.io/job/pnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai","title":"Software Engineer Sr- AI Agents / Generative AI","company":{"id":4228,"name":"PNC Financial Services Group","domain":"pnc.com","url":"https://alion.io/company/pnc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":332,"ghost_share":0,"stale_share":0.729,"repost_share":0.012,"time_to_fill_p50_days":29,"computed_at":"2026-11-05T05:54:30Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Strongsville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":113000,"max_usd":217000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1268},"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM","optional":false},{"name":"LLMOps","optional":false},{"name":"Machine Learning","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"pySpark","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"Spark","optional":true}],"status":"closed","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T00:09:46Z","board_verified":false,"closed_at":"2026-11-01T00:09:46Z","days_open":47,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":46},"description":"Position Overview\nAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As Software Engineer Sr within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.As a Software Engineer Sr, you will design, develop, and deploy advanced AI agents and Generative AI applications that automate complex workflows and enhance productivity across the organization. You will partner closely with data scientists, data engineers, architects, and business stakeholders to deliver scalable AI solutions capable of solving real-world business problems.\nThis role will focus on building agentic AI systems that leverage large language models (LLMs), agent orchestration frameworks, enterprise data platforms, and API-based integrations.\nIn addition to solution development, you will oversee production AI systems, establish monitoring and observability standards, analyze telemetry and performance metrics, and drive continuous improvement initiatives. You will act as a technical leader and subject matter expert within the team, helping guide architectural decisions and mentoring fellow engineers.\nKey Responsibilities:\nDesign, develop, deploy, and support enterprise-scale AI agents and GenAI applications.\nLead the architecture and implementation of agentic AI solutions using frameworks such as LangGraph and LangChain.\nDevelop scalable software solutions that integrate LLMs, internal systems, data platforms, and external services.\nBuild and maintain API-driven integrations utilizing REST services and Model Context Protocol (MCP) implementations.\nDesign AI-powered automation solutions that improve business processes and data engineering workflows.\nPartner with data scientists to operationalize AI solutions and measure business impact through performance metrics and business outcomes.\nEstablish best practices for AI application development, deployment, monitoring, and lifecycle management.\nUtilize observability and telemetry data to evaluate AI agent performance, identify optimization opportunities, and enhance solution reliability.\nTroubleshoot and resolve complex production issues while ensuring platform stability and scalability.\nLead code reviews, mentor junior engineers, and contribute to technical standards across the team.\nCollaborate with architecture, security, and governance teams to ensure AI solutions meet enterprise standards and regulatory requirements.\nEvaluate emerging technologies and recommend innovative approaches to advance the organization's AI capabilities.\nKey Qualifications & Experience:\nSoftware engineering experience, including experience delivering complex technology solutions.\nAdvanced proficiency in Python development.\nExperience designing and deploying Generative AI, machine learning, or LLM-based applications in production environments.\nHands-on experience with agent orchestration frameworks such as LangGraph and/or LangChain.\nExperience developing and integrating REST APIs and distributed services.\nExperience implementing AI tools and integrations utilizing Model Context Protocol (MCP) or similar AI integration frameworks.\nExperience supporting production systems and driving operational excellence through monitoring, telemetry, and observability practices.\nStrong understanding of software architecture, design patterns, and scalable application development.\nDemonstrated ability to lead technical initiatives and influence engineering direction.\nExperience building agentic AI systems, autonomous workflows, or multi-agent architectures.\nExperience developing solutions utilizing PySpark and modern data engineering platforms.\nKnowledge of Retrieval-Augmented Generation (RAG), vector databases, prompt engineering, and AI application architecture.\nExperience with cloud-based AI and data platforms.\nExperience implementing AI observability, evaluation frameworks, and performance monitoring solutions.\nFamiliarity with MLOps, LLMOps, and AI governance frameworks.\nExperience working within large enterprise environments.\n• Financial services industry experience is preferred.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.\nJob Description\nProvides detailed technical design and development of software solutions using existing and emerging technology platforms.\nProposes & designs software solutions to address complex business needs.\nWrites code, tests and deploys software.\nPrepares technical and procedural documentation required for software.\nMaintains and debugs software.\nPNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:\nCustomer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.\nManaging Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.\nQualifications\nSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensuresneeded to be successful in this position.\nPreferred Skills\nApplication Development, Business Management, Customer Solutions, Design, Generative AI Agents, Group Problem Solving, LangChain (FrameWork), LangGraph, Process Improvements, Python (Programming Language), Release Management, Software Solutions, User Experience (UX) DesignCompetencies\nApplication Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/DocumentationWork Experience\nRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.Education\nBachelorsCertifications\nNo Required Certification(s)Licenses\nNo Required License(s)Language Assessments\nNo Required or Preferred Language AssessmentsPay Transparency\nBase Salary: $86,250.00 - $158,125.00Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.Application Window\nGenerally, this opening is expected to be posted for two business days from 08/17/2026, although it may be longer with business discretion.Benefits\nPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.\nDisability Accommodations Statement\nIf an accommodation is required to participate in the application process, please contact us via email at . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.\nAt PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.\nEqual Employment Opportunity (EEO)\nPNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.\nThis position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.\nCalifornia Residents\nRefer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.","description_format":"text","description_chars":10127,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Asset Management & Funds","Investment Banking & M&A Advisory","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-09-16T18:32:37Z"},{"event":"close","at":"2026-09-21T23:09:04Z"},{"event":"reopen","at":"2026-09-25T22:13:46Z"},{"event":"close","at":"2026-10-21T22:45:33Z"},{"event":"reopen","at":"2026-10-27T07:27:52Z"},{"event":"close","at":"2026-11-01T00:09:46Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/pnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai","json_url":"https://alion.io/job/pnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai.json","meta":{"generated_at":"2026-11-05T16:10:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21238,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4228},"rest":"https://alion.io/mcp/rest/get_company?id=4228"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpnc-financial-services-group-software-engineer-sr-ai-agents-generative-ai"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":972089}},{"tool":"search_jobs","arguments":{"company":"pnc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":972089},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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