{"id":1336893,"url":"https://alion.io/job/pny-dispatcher","title":"Dispatcher","company":{"id":1758854,"name":"PNY","domain":"pny.com","url":"https://alion.io/company/pny-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parsippany, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T22:20:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-01T03:09:46Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Position Summary\nPNY Technologies is seeking a highly organized, detail-oriented, and proactive Dispatcher / Transportation Coordinator to support daily transportation and logistics operations. This role serves as the central point of coordination between drivers, warehouse personnel, operations teams, customers, and external partners to ensure the secure, accurate, and timely movement of shipments.\nThe ideal candidate thrives in a fast-paced environment where shipment visibility, operational precision, customer service, and proactive problem-solving are critical. This position plays a key role in supporting the transportation of high-value, time-sensitive products while maintaining exceptional service levels and operational efficiency.\nKey Responsibilities\nDispatch & Transportation Coordination\nCoordinate and dispatch company drivers for scheduled pickups, deliveries, transfers, and transportation activities.\nDevelop, manage, and adjust daily delivery schedules based on operational priorities, customer requirements, traffic conditions, and resource availability.\nMonitor transportation activity throughout the day to ensure timely execution of deliveries and pickups.\nMaintain continuous communication with drivers to ensure route adherence and meet service expectations.\nHigh-Value Shipment Coordination\nOversee the movement of high-value and time-sensitive shipments, ensuring accuracy, visibility, and delivery performance throughout the transportation lifecycle.\nMonitor shipment status and proactively identify potential delays, service disruptions, or operational risks.\nEnsure appropriate shipment tracking, delivery confirmations, and chain-of-custody documentation are maintained.\nCoordinate urgent deliveries and special transportation requests while balancing competing operational priorities.\nShipment Tracking & Logistics Visibility\nUtilize GPS tracking systems, transportation management software, dispatch platforms, and shipment visibility tools to monitor fleet activity and delivery performance.\nProvide timely updates regarding shipment status, delivery schedules, and transportation issues to internal stakeholders and customers.\nInvestigate route deviations, delays, missed deliveries, and other service exceptions to ensure rapid resolution.\nDriver Support & Communication\nServe as the primary point of contact for drivers during daily operations.\nCommunicate routing changes, customer instructions, operational updates, and safety-related information.\nHelp drivers resolve transportation, scheduling, and delivery challenges while maintaining a high level of customer service.\nWarehouse & Operations Coordination\nCollaborate closely with warehouse, shipping, receiving, inventory control, and operations teams to support efficient product movement.\nCoordinate shipment readiness, loading schedules, and transportation planning to meet customer commitments.\nVerify the accuracy and completeness of transportation documentation prior to dispatch.\nCustomer & Vendor Relations\nCommunicate professionally with customers, vendors, carriers, and internal stakeholders regarding shipment status, delivery schedules, and service updates.\nAddress delivery concerns and transportation issues in a timely, solution-oriented manner.\nBuild strong working relationships with cross-functional teams to support operational excellence.\nIncident Response & Problem Resolution\nRespond to transportation disruptions, vehicle breakdowns, delays, damaged freight, and other operational challenges.\nImplement corrective actions and contingency plans to minimize service interruptions.\nEscalate critical issues appropriately and maintain detailed documentation of incidents and resolutions.\nCompliance & Documentation\nMaintain accurate dispatch records, transportation logs, shipment documentation, incident reports, and driver communications.\nEnsure all transportation activities comply with company policies, safety standards, and applicable regulatory requirements.\nSupport reporting activities related to transportation performance, service levels, and operational metrics.\nContinuous Improvement\nIdentify opportunities to improve routing efficiency, communication effectiveness, delivery performance, and transportation costs.\nContribute to process improvement initiatives that enhance productivity, customer satisfaction, and operational execution.\nRequirements\n2+ years of experience in transportation dispatch, logistics coordination, fleet operations, or a related role.\nExperience using dispatch software, GPS tracking systems, or shipment tracking/tracing tools.\nStrong communication, organizational, and problem-solving skills.\nAbility to manage multiple priorities in a fast-paced environment.\nTeam-oriented with a professional and customer-focused approach.\nNice to Have\nExperience dispatching high-value, time-sensitive, or customer-critical shipments.\nExperience in technology, electronics, manufacturing, distribution, luxury goods, or supply chain environments.\nFamiliarity with transportation management systems (TMS), ELDs, or fleet management platforms.\nKnowledge of transportation compliance and logistics best practices.\nCOMPENSATION:\nThe base salary range for this position is $62,000 to $70,000; the exact salary depends on several factors such as experience, skills, education, and budget.\nBENEFITS OVERVIEW:\n We offer a competitive benefits package that includes medical, dental, vision, basic life and AD&D coverage, short- and long-term disability, a 401(k) retirement plan, annual discretionary salary increases and bonuses. Employees receive paid company holidays, paid time off, and access to company-paid training. Optional benefits include tuition reimbursement, a 529 college savings plan, pet insurance, legal and ID theft coverage, and other voluntary insurance plans.","description_format":"text","description_chars":5820,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Electronics","Digital Storage","Computer Components"],"lifecycle":[{"event":"open","at":"2026-09-27T14:36:49Z"}],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.532,"p_room":0.45,"age_days":33,"expected_fill_days":22,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":true},"html_url":"https://alion.io/job/pny-dispatcher","json_url":"https://alion.io/job/pny-dispatcher.json","meta":{"generated_at":"2026-10-01T19:04:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1481,"day_limit":5000,"remaining_today":3519,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}