{"id":1124500,"url":"https://alion.io/job/pockethealth-technical-project-manager","title":"Agentic AI Delivery Manager","company":{"id":6621,"name":"PocketHealth","domain":"pockethealth.com","url":"https://alion.io/company/pockethealth","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":170000,"currency":"CAD","period":"year","gross":null,"usd_annual":119589},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Claude","optional":false}],"status":"live","first_seen_at":"2026-09-22T19:53:15Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-17T13:47:07Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"About PocketHealth\nBurnout, staffing shortages, chronic underfunding - healthcare is under more strain than it has ever been. A disproportionate share of available resources never reach patients; they're consumed by the administrative layer that sits between a provider and the care they deliver.\nPocketHealth exists to change that. Our flagship imaging platform gives patients direct, secure access to their medical images and records, trusted by hundreds of hospitals and clinics across North America. Conductor is our agentic AI automation platform - purpose-built to take the administrative weight off healthcare providers so their people and their dollars can go back into care.\nAbout The Role\nPocketHealth is looking for a Technical Project Manager to own the execution of complex Conductor deployments with healthcare providers, including hospitals and clinics. This role sits at the intersection of clients, engineering, sales, and customer success, ensuring deployments move quickly, stakeholders stay aligned, and clients successfully launch and expand with Conductor.\nYou'll manage multiple deployments at once, owning in-depth discovery, scope documentation, timelines, communication, and cross-functional execution from kickoff through go-live. You don't need to be an engineer, but you should understand how systems connect and be able to translate a client's operational reality into scope our engineers can build from. After go-live, you own the outcome metrics and are the first to spot adjacent workflows Conductor could take on next.\nThis job posting is for an existing vacancy. The salary range for this position is $120,000 - $170,000 annually, depending on the experience and expertise you bring to the team. Salary is just one part of the story, though; this role is eligible for equity in the form of stock options and includes a comprehensive health and benefits package. We view our compensation as a total investment of your well-being, designed to support you in both your work and your life outside of it.\nThis is a hybrid position with two days a week in our Toronto office, where we collaborate deeply; the rest is yours to work from wherever you do your best thinking.\n\nHow We Work\nEvery deployment is different. Healthcare providers run similar systems but operate them in ways that diverge in the details, and those details are where automations succeed or fail. Discovery is where we find them. AI is a first-class part of how we work; Claude and AI-assisted workflows are standard practice across the Conductor team, for engineers and non-engineers alike.\nWhat You'll Do\nOwn Deployments End-to-End\nServe as a point of contact for client stakeholders from kickoff through go-live\nBuild and manage deployment plans, timelines, milestones, dependencies, and risk tracking\nDrive deployment cadence through regular status updates and clear ownership across internal and client teams\nPlan and coordinate user acceptance testing and drive formal sign-off\nLead Discovery and Scoping\nRun in-depth discovery sessions on each workflow in scope with the teams who do the work, including scheduling, medical records, and imaging operations\nDocument current-state workflows and standard operating procedures, including volumes, handoffs, exceptions, and systems involved\nProduce scoping documents covering workflow logic, inputs and outputs, edge cases, integration dependencies, acceptance criteria, and success metrics\nDefine success metrics during discovery so every build is tied to a measurable outcome before development starts\nDrive Delivery Across Teams\nPartner with engineers to resolve open questions, evaluate feasibility and trade-offs, and manage scope changes\nIdentify blockers, drive resolution, and keep teams aligned toward launch goals\nDetermine when client requests fall outside contracted scope and require additional scope, resources, or alternative solutions\nMaintain deployment documentation and tickets so teams have clarity on priorities and next steps\nOwn Outcomes and Expansion\nTrack and report outcome metrics for live automations and review them with clients regularly\nIdentify adjacent workflows Conductor could automate and partner with sales to develop expansion opportunities\nTranslate patterns across deployments into product feedback and repeatable discovery and delivery templates\nWhat We're Looking For\nExperience\n5-7 years in technical project management, implementation consulting, solutions delivery, or enterprise implementations, with accountability for execution and outcomes\nExperience owning complex B2B deployments involving multiple stakeholders and dependencies, several at a time\nExperience working with healthcare providers, or in similarly complex, regulated operational environments\nExperience with EHR or RIS/PACS implementations, workflow automation, or integration-heavy enterprise software is a strong plus\nSkills\nDemonstrated ability to produce requirements or scope documentation that engineering teams have built from\nTechnical understanding of APIs, system integrations, and data flows.\nStrong project management skills, including driving timelines, managing risks, and coordinating cross-functional teams\nExcellent written and verbal communication with clients, executives, and front-line staff\nProcess improvement background is a plus\nWays Of Working\nYou bring structure to ambiguity and operate independently\nYou pay attention to the workflows adjacent to the ones you're deploying to expand the impact of conductor\nYou can manage multiple active deployments without dropping threads or cutting corners\nAI is a core part of how you work. You automate your own workflows, prototype and pressure-test ideas with it, and treat it as a multiplier that lets you own more than possible without it.\nYou hold yourself to a high bar on both documentation quality and client outcomes","description_format":"text","description_chars":5858,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Stock options"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems","Medical AI","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-10-12T04:50:17Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":24,"expected_fill_days":109,"reasons":["conf:1","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":119589,"is_top_pay":false},"html_url":"https://alion.io/job/pockethealth-technical-project-manager","json_url":"https://alion.io/job/pockethealth-technical-project-manager.json","meta":{"generated_at":"2026-10-17T16:23:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22550,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6621},"rest":"https://alion.io/mcp/rest/get_company?id=6621"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpockethealth-technical-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpockethealth-technical-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpockethealth-technical-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pockethealth-technical-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpockethealth-technical-project-manager"}]}