{"id":2213259,"url":"https://alion.io/job/poet-technologies-senior-engineer-information-technology","title":"Senior Engineer, Information Technology","company":{"id":2104401,"name":"POET Technologies","domain":"poet-technologies.com","url":"https://alion.io/company/poet-technologies","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["George Town, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6708},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Service Desk","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-10T04:58:00Z","employer_posted_date":null,"last_verified_at":"2026-10-10T04:58:00Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Position Overview\nOversee end-to-end IT operations for the Penang site, covering both the corporate office and Contract Manufacturing environment. Reporting to the Senior Manager, Global IT Ops, this role acts as the key link between the local site and Global IT, managing Edge infrastructure, office IT and L2/L3 escalations.\n\nJob Responsibilities\nManage day-to-day site IT operations, ensuring high availability for office and manufacturing environments.\nMaintain Edge infrastructure, including factory-floor networking, edge computing nodes, local servers and IoT gateways.\nEnsure stability and security of office IT systems (LAN/WLAN, endpoints, collaboration tools).\nServe as primary L2/L3 escalation point and resolve high-priority incidents with minimal business disruption.\nConduct root cause analysis for recurring issues and implement permanent corrective actions.\nManage IT vendors, MSPs and hardware suppliers to ensure SLA compliance.\nCollaborate with global IT teams (Network, Security, Cloud, Service Desk) and act as local IT liaison to business units.\nLead local IT projects such as infrastructure upgrades, new site deployments, DR and resilience improvements.\n\nRequirements\nBachelor's Degree in IT, Computer Science, Network Engineering or related field, or equivalent practical experience.\nAt least 6 years of relevant experience in IT infrastructure, networking or site IT operations; manufacturing exposure is an advantage.\nStrong hands-on skills in enterprise networking, Edge/OT infrastructure, servers, virtualization and data center operations.\nFamiliar with ITIL/ITSM tools; CCNA/CCNP, ITIL or equivalent certifications are a plus.\nProficiency in English and Mandarin. As the role liaises regularly with Mandarin-speaking vendors, suppliers and stakeholders.\nStrong problem-solver with ownership; able to provide after-hours support for 24/7 manufacturing operations.","description_format":"text","description_chars":1894,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Chips & Accelerators","Optics & Photonic Components"],"lifecycle":[{"event":"open","at":"2026-10-10T04:58:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":31,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/poet-technologies-senior-engineer-information-technology","json_url":"https://alion.io/job/poet-technologies-senior-engineer-information-technology.json","meta":{"generated_at":"2026-10-13T12:29:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19432,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2104401},"rest":"https://alion.io/mcp/rest/get_company?id=2104401"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpoet-technologies-senior-engineer-information-technology"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpoet-technologies-senior-engineer-information-technology"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpoet-technologies-senior-engineer-information-technology"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/poet-technologies-senior-engineer-information-technology\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpoet-technologies-senior-engineer-information-technology"}]}