{"id":205883,"url":"https://alion.io/job/point-click-care-senior-salesforce-architect-ca","title":"Senior Salesforce Architect (CA)","company":{"id":3321,"name":"PointClickCare","domain":"pointclickcare.com","url":"https://alion.io/company/point-click-care","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":82,"open_postings":11,"ghost_share":0,"stale_share":0.727,"repost_share":0,"time_to_fill_p50_days":59,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":{"min":125500,"max":139400,"currency":"CAD","period":"year","gross":null,"usd_annual":99268},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Claude","optional":false}],"status":"live","first_seen_at":"2026-07-21T18:14:10Z","employer_posted_date":"2026-07-21","last_verified_at":"2026-11-04T22:37:48Z","board_verified":true,"closed_at":null,"days_open":106,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":106},"description":"Position Summary\nWe are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring-focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.\nWorking in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.\nKey Responsibilities\nServe as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing\nPartner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company\nProduce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences\nManage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape\nDefine, maintain, and enforce platform standards across the Salesforce ecosystem\nBuild Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery\nActively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle\nWork with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems\nProvide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices\nOwn the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support\nArchitect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows\nIdentify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution\nApply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value\nWork with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build\nDuring project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution\nExtend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios\nTranslate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud\nApply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability\nConduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective\nPromote the adoption of design patterns and standard processes for solution design and development\nPartner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems\nWork closely with solution architects to ensure individual solutions align with the overall enterprise architecture\nContribute to a learning community within the enterprise architecture discipline, fostering continuous improvement\nRequired Experience & Skills\nBachelor's or master's degree in computer science, Information Technology, or a related field\n10+ years of Salesforce experience across implementation, configuration, and solution design\n3-5 years of Salesforce architecture experience (minimum required)\nDeep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform\nProven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps\nProven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support\nStrong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition\nExperience working with integration teams to design and govern cross-system integrations\nDemonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain\nAn AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems\nExperience working with Salesforce Connected Apps 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