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Salary
$101k – $113k per year
Location
Hybrid (Mississauga, Canada)
Seniority
Senior
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on May 5, 2026. PointClickCare scores B on the Alion truth index.

Overview
Company
Impact
Profile match
PointClickCare is a Canadian health technology company that provides cloud-based electronic health record and care collaboration software for long-term care, senior living, home health and other post-acute care providers. Its platform covers clinical documentation, billing and revenue management and data exchange with hospitals, health plans and pharmacies, and connects with more than 400 partners through its marketplace. Founded in 2000, it hires software engineers, data analytics engineers and accounts receivable specialists in Canada and the United States. The company is headquartered in Mississauga, Ontario, Canada.

Job Summary:

The Platform Engineering team is a close-knit group of highly senior engineers focused on building software products for developers - from internal APIs and services to developer tooling, CI/CD frameworks, and Kubernetes-based abstractions. We treat our platform as a product - prioritizing usability, adoption, and developer experience as first-class concerns. You will spend a significant portion of your time writing code - building platform services, APIs, and developer tooling used across engineering teams. This is a rare opportunity to work alongside highly experienced engineers on meaningful software problems where your ideas and expertise truly matter. The team operates in Hybrid, focusing office time for meaningful collaboration.

Platform Engineering exists to empower product engineering teams to build, deploy, and operate healthcare software faster, more reliably, and more securely. We solve complex cross-functional problems through well-designed software systems - building APIs, services, and developer-facing applications that reduce cognitive load so development teams can focus on delivering value to clinicians and patients. We may not own every part of the stack, but we engineer the APIs, abstractions, and interfaces that piece it together meaningfully - and we own the design, implementation, testing, and lifecycle of what we build through sound software engineering practices and SRE principles

Key Responsibilities

1 · Design, build, and maintain platform services, APIs, SDKs, and internal tools used across engineering teams

2 · Own platform services end-to-end - from design and implementation through production operation and continuous improvement, writing high-quality, testable code throughout

3 · Design and improve CI/CD workflows and developer automation with a focus on usability and efficiency

4 · Apply distributed systems and backend engineering principles to design scalable, resilient services and APIs

5 · Production ownership of the services and tools you build - including observability, debugging, and incident response

Qualifications & Skills

Minimum

  • Expert-level proficiency in TypeScript/Node.js building production-grade APIs, services, developer tools, and developer-facing UIs (React or similar), with strong automated testing practices (unit, integration, E2E)

  • Strong software engineering fundamentals - distributed systems, API design, and production backend services, with a proven ability to make pragmatic trade-offs across scalability, reliability, and developer experience

  • Working proficiency with observability (metrics, logging, distributed tracing, SLI/SLO frameworks) and production ownership of services you build - including incident response and post-mortems

  • Strong proficiency with Kubernetes - building software abstractions and APIs, extending capabilities through custom controllers and operators

  • Strong proficiency designing and building CI/CD pipelines optimized for security, compliance, and developer experience

  • Working proficiency with Infrastructure as Code (Terraform, Pulumi), GitOps practices, and cloud-native environments

  • Strong communication, influence, and documentation skills - able to drive adoption of platform patterns, translate technical complexity for diverse audiences, and produce ADRs, runbooks, and developer- facing documentation

Preferred:

  • Experience building internal developer platforms or platform-as-a-product initiatives, including developer portals and self-service tooling
  • Experience with AI/ML integration: LLM APIs, intelligent automation, AI-assisted developer tooling, and agentic patterns
  • Working proficiency with cloud security practices (IAM, secret handling, encryption), compliance tooling (HIPAA, SOC 2, HITRUST), or cloud cost optimization (FinOps)

#LI-Hybrid

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