Jewellery Sales Assistant

Jewellery Sales Role – Shine With Us!

• Create a warm, memorable first impression.Welcome every customer with genuine hospitality, understand their needs, and guide them with confidence and professionalism.
• Provide expert product advice & meaningful recommendations.Share the story, craftsmanship, and value behind each piece to help customers make informed and heartfelt choices.
• Deliver an exceptional retail experience.Manage counter sales smoothly — from enquiries to payments — ensuring every interaction reflects the premium standard of Pointers Jewelers.
• Showcase jewellery with artistry.Arrange, display, and maintain jewellery counters beautifully to captivate customers and elevate the showroom atmosphere.
• Build loyal, long-term customer relationships.Follow up, stay connected, and create bonds that turn buyers into lifelong clients.
• Achieve sales targets with integrity.Strive for excellence while prioritizing outstanding service and customer satisfaction.
• Operate the showroom professionally.Handle sales, orders, payments, packaging, and after-sales support with precision and care.
• Ensure accurate inventory & record-keeping.Maintain updated stock levels, customer data, and product details to support smooth daily operations.
• Contribute to a positive team culture.Support teammates, share knowledge, and uphold the values and image of Pointers Jewellers.
• Perform any ad hoc tasks assigned by the manager. Demonstrate flexibility and readiness to support daily operations and company initiatives whenever needed.

Requirements

We Matter Your Experience More Than Qualification!

• Possess at least a Secondary School/SPM/'O' Level certificate.
• Entry-level position; fresh graduates are encouraged to apply.
• Proficiency in English, Bahasa Malaysia, and Mandarin is essential to effectively communicate with a diverse customer base.
• Demonstrate excellent communication skills to engage with customers and understand their needs.
• Provide exceptional customer service to ensure customer satisfaction and build lasting relationships.
• Ability to work full-time
• Willingness to learn about jewelry and the retail industry.
• Able to work at Subang Jaya and/or Kota Damansara.

Skills

Sales, Smart Speakers, Retail Sales, Sales Management, English Language, Chinese Language, Malaysian Language