Manufacturing Solutions Consultant

At Poka, we're changing how the world's industrial teams work - capturing the knowledge of their best people and putting it in every operator's hands.

Our connected worker platform is purpose-built for manufacturing and the wider industrial world, with industrial AI inside the shift, not on top of it. The result: frontline performance that becomes compounding knowledge and measurable impact - every shift, every site, every region.

We're proud to support global leaders like Nestlé, Bosch, Mars, and Danone across 3,000+ sites in 70+ countries. And as a fast-growing part of the IFS family, you'll join a team whose daily work directly shapes the platform behind how modern manufacturing gets done.

If you've lived the realities of manufacturing or industrial operations - and know how to translate those challenges into compelling technical solutions - this role is built for you.

We're looking for a Solutions Consultant who combines hands-on operational knowledge with pre-sales expertise to join our growing North American team. Whether you've sold technical solutions into factories and industrial environments or made the move from the plant floor into a customer-facing role, you understand both the operational complexity and the consultative depth required to drive real digital transformation.

You'll be a key partner to our North American Sales team, guiding prospects through how Poka - and its AI-powered capabilities - unlocks measurable value across operations, frontline enablement, and continuous improvement initiatives.

What you'll be doing

• Act as a trusted advisor to operational leaders across manufacturing and industrial sectors, deeply understanding their processes, pain points, and digital maturity - including where AI can accelerate their journey.
• Lead consultative discovery conversations that connect real-world operational challenges to Poka's connected worker capabilities and AI-driven insights.
• Design and deliver tailored product demonstrations that clearly articulate business impact, from waste reduction and standardized work to training optimization and AI-assisted knowledge capture.
• Architect solution frameworks that support enterprise-level manufacturing and industrial environments, ensuring alignment with IT, OT, and operational requirements.
• Develop compelling value narratives and business cases grounded in Lean, Continuous Improvement, and operational excellence principles.
• Partner closely with the North American Sales team to support strategic deals, RFPs, PoCs, and executive presentations.
• Contribute operational expertise to the broader Solutions team, helping elevate demo strategy, storytelling, and use-case positioning.
• Represent Poka at customer-facing events, site visits, and strategic workshops across the region.

What you bring

• Minimum 4+ years of experience in a pre-sales, solutions consulting, or technical sales role supporting manufacturing or industrial customers.
• Plus either:
• 5+ years of hands-on experience in manufacturing or industrial operations (engineering, CI, production leadership, field operations), or
• 5+ years selling or supporting technical solutions into manufacturing or industrial environments.
• Strong understanding of Lean Manufacturing, Continuous Improvement, standardized work, and operational KPIs.
• Comfort engaging with AI-powered tools and the ability to articulate how AI features - such as intelligent search, automated reporting, and predictive insights - translate into operational value on the frontline.
• Experience delivering customized product demonstrations and leading technical discussions with both operational and IT stakeholders.
• Ability to translate complex technical capabilities into clear operational outcomes and business value.
• Strong communication skills with the confidence to engage site managers, CI leaders, IT teams, and C-suite executives.
• Experience contributing to PoCs, solution design, or technical validation processes.
• Fluency in English required.
• Willingness to travel within North America (up to 50%).

Why Poka?

At Poka, you won't just demo software - you'll help shape how global manufacturers and industrial operators empower their frontline teams.

You'll work at the intersection of operations, technology, and AI-driven innovation, where features like intelligent knowledge retrieval, AI-assisted work instructions, and automated operational insights are already changing what's possible on the factory floor and beyond. As part of a fast-growing company within the IFS ecosystem, you'll have global exposure, strong cross-regional collaboration, and real influence on how we position and evolve our solutions across North America.

If you're ready to combine operational expertise with consultative selling - and make a tangible impact on worksites from coast to coast - we'd love to meet you.

What we offer:

• Scale-up energy with huge backing and a global yet close-knit team.
• Generous vacation policy, additional paid days, and charity day.
• Hybrid work policy - Employees who live within a 40 km radius of our Québec City office or a 15 km radius of our Montréal office are required to work in-office two days per week.
• 100% remote work if you do not live within the radiuses mentioned above.
• A truly flexible schedule that allows you to adapt your work hours.
• Group insurance from day one (dental, medication, disability, travel, etc.) with employer contributions, including access to telemedicine and an Employee Assistance Program (EAP).
• A retirement savings plan with employer contributions.
• A MacBook Pro and a $500 home office allowance upon hiring.
• A generous annual learning and development budget to support your growth, plus the tools and opportunities you need to keep progressing in your career.
• A rewarding employee referral program for successful hires.
• Tasty snacks available at all times in our offices (fresh fruits, snacks, pastries, coffee, tea, etc.)

*Certain benefits are exclusively accessible to employees in Canada.

Want to learn more about our culture? Click HERE.

Please note: An understanding of English is essential at Poka, as it is the language used during company-wide meetings and many internal communications, ensuring effective collaboration and decision-making. In addition, as Poka operates in an international environment, English is the primary language for communicating with our clients and partners, enabling us to better serve them and represent Poka in a professional manner.