{"id":3958603,"url":"https://alion.io/job/policy-expert-digital-optimisation-manager","title":"Digital Optimisation Manager","company":{"id":2184230,"name":"Policy Expert","domain":"policyexpert.co.uk","url":"https://alion.io/company/policyexpert","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Public Policy","role_family":"Public Policy","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Claude","optional":false},{"name":"Google BigQuery","optional":false}],"status":"live","first_seen_at":"2026-11-09T09:47:32Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T01:44:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Policy Expert - Digital Optimisation Manager \nAre you ready to transform the insurance industry? \nPolicy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience. \nHaving achieved rapid growth since being founded in 2011, we’ve won over 1.5 million customers in Home, Motor and Pet insurance and have been ranked the UK’s No.1-rated home insurer by Review Centre since 2013. \nHear from our team about what it's like working at Policy Expert\nYour day to day: \nOwn our optimisation programme across all our brands, products and tiers. You’ll set the roadmap and prioritise the biggest opportunities to improve customer and commercial outcomes. \nKeep value versus volume at the heart of every decision. You’ll judge ideas and test results on what they’re worth to us, not just how many more sales they bring. \n Keep improving customer journeys, using performance data and customer insight to find and remove friction. \nTurn opportunities into clear hypotheses and run experiments from start to finish in Optimizely. That covers test design, success measures, execution, analysis and recommendations. \nBalance quick wins with bigger ideas that could change performance, and turn successful tests into improvements we can roll out at scale. \nUse ContentSquare to understand how customers behave, from setting up mapping through to reporting. \nUse GA4 and BigQuery to measure results and spot trends, and help shape the tagging we need to track performance properly. \nUse tools like Claude to speed up analysis, generate ideas and make reporting quicker. \nWork closely with teams across the business to agree priorities, get tests live and share what we learn. \nExplain results and recommendations clearly to stakeholders at every level, and help build a strong test-and-learn culture. \nBe our go-to expert on optimisation and experimentation. \nWho are you: \nYou’re an experienced optimisation specialist, ready to take the next step into running the programme. \nHands-on experience of Optimizely (essential). \nExperience of ContentSquare, from mapping set-up to reporting, is preferable. \nExperience of GA4 is preferable. Tagging experience would be an advantage. \nAn excellent understanding of value versus volume, and how to balance them when prioritising work and judging tests. \nFinancial services experience is preferable. \nA subject matter expert who can explain experimentation in plain terms to non-specialists. \nA self-starter who works autonomously. You’ll own your programme and keep it moving without needing to be directed. \nComfortable working across multiple products, tiers and brands, and keeping priorities straight between them. \nCollaborative and confident working with lots of different teams. \nBenefits: \nThis role will be based in our London office in a 50/50 Hybrid mode. \nWe match your pension contributions up to 7% \nPrivate medical & Dental cover \nLearning budget of £1,000 a year + Study leave (with encouragement to use it) \nEnhanced maternity & paternity \nTravel season ticket loan \nAccess to a wide selection of London O2 events and use of a Private Lounge \nEmployee Wellbeing Programme \nPrayer room in Office \nWhat We Stand for and Next Steps “We pride ourselves on being an equal opportunity employer. We treat all applications equally and recruit based solely on an individual’s skills, knowledge, and experience. The quality and growing diversity of our team is a testament to this commitment” \nAt Policy Expert, we are committed to fostering an inclusive and supportive environment for all candidates. If you require any reasonable adjustments during the interview process to accommodate your needs, please do not hesitate to let us know. We are dedicated to ensuring every candidate has an equal opportunity to succeed and will work with you to provide the necessary support. \nWe aim to be in touch within 14 working days of your application - you will be notified if successful or unsuccessful. Please be encouraged to apply even if you do not meet all the requirements.","description_format":"text","description_chars":4122,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-09T10:17:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:3","win:early"],"computed_at":"2026-11-10T05:43:14Z"},"pay":null,"html_url":"https://alion.io/job/policy-expert-digital-optimisation-manager","json_url":"https://alion.io/job/policy-expert-digital-optimisation-manager.json","meta":{"generated_at":"2026-11-10T05:43:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2184230},"rest":"https://alion.io/mcp/rest/get_company?id=2184230"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpolicy-expert-digital-optimisation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpolicy-expert-digital-optimisation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpolicy-expert-digital-optimisation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/policy-expert-digital-optimisation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpolicy-expert-digital-optimisation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3958603}},{"tool":"search_jobs","arguments":{"company":"policyexpert.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3958603},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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