{"id":200225,"url":"https://alion.io/job/pollfish-director-product-designer-consumer-experience","title":"Director, Product Designer, Consumer Experience","company":{"id":55561,"name":"Pollfish","domain":"pollfish.com","url":"https://alion.io/company/pollfish","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Design","role_family":"Design","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Segundo, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":149000,"max_usd":285000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":48},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false}],"status":"live","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-27T13:20:12Z","board_verified":true,"closed_at":null,"days_open":56,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":56},"description":"Job Description:\nProdege:\nA cutting-edge marketing and consumer insights platform, Prodege has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences.\nAs an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today!\nRead this part first:\nThis is a build-a-practice role, not a manage-what-exists one. Prodege is moving fast and changing fast, and we need a design leader who finds that energizing rather than exhausting.\nIf you want an established design org with a mature system and a settled roadmap, this isn't your role, and that's okay. But if you're the kind of leader who walks into ambiguity and sets the bar, who'd rather build a team and a practice than inherit a finished one, and who still loves the craft enough to roll up your sleeves on the work that matters most, keep reading.\nOne thing to be clear about up front: this is a player-coach role. You'll have designers reporting to you, but you'll also do hands-on design on the highest-impact work. You're building a team and a practice, not just running one.\nAbout the role:\nYou'll lead Product Design at Prodege, owning the design vision, quality, and team across our consumer (B2C) and business (B2B) products. Our consumer apps are the heart of the ecosystem (about 80% of your focus), serving millions of members who earn rewards through surveys, games, shopping, and offers. Our B2B products serve the clients and partners who power that ecosystem.\nYou'll operate as a strategic partner to Product, Engineering, and Marketing leadership, owning how design contributes to business outcomes, customer trust, and long-term product vision. This role shapes how millions of members discover, engage with, and find value in Prodege's products, translating complex reward and loyalty mechanics into intuitive, delightful, accessible experiences that drive acquisition, activation, engagement, and long-term retention.\nYou'll report to the Chief Product Officer and partner directly with Product Management, Engineering, Data, and Marketing leadership.\nWhat you'll own:\nDesign vision and strategy. Set the direction for how Prodege's products look, feel, and work across our B2C and B2B products, designed intentionally for their distinct users and contexts.\nThe team. Hire, mentor, and develop a high-performing design team. Set clear expectations, give direct feedback, and create an environment where designers do career-best work.\nDesign quality and craft. Establish the bar. Whether it's a member onboarding flow or a client-facing dashboard, the end product should be intuitive, polished, and grounded in real user needs.\nSystems and scalability. Build and evolve design systems that let the team move fast without sacrificing consistency or accessibility.\nOutcomes, not just outputs. Partner with Product and Data so design decisions connect to the metrics that matter: activation, retention, engagement, and client satisfaction.\nWhat success looks like:\nIn your first 3 months, you've assessed the current state, earned trust across Product and Engineering, established design standards, and started shipping visible improvements to the consumer experience.\nAt 6 months, the design team is stronger (in capability and possibly size), there's a functioning design system, and your work has measurably moved at least one core business metric. Cross-functional leaders see design as a strategic advantage, not a service function.\nLong-term, you're the design conscience and creative force behind Prodege's consumer brand experiences, driving a measurably more cohesive, intuitive, and delightful product across web and mobile. Your work directly contributes to improvements in activation, engagement, retention, and revenue per active user.\nYou're known for exceptional craft, rigorous thinking, and the ability to turn complex problems into simple, elegant solutions.\nWhat you'll do:\nDesign vision and strategy\nSet and communicate design vision, principles, and direction across Prodege's consumer product portfolio\nPartner with Product, Engineering, Marketing, and Data leadership to align design strategy with business goals and roadmaps\nTranslate complex reward and loyalty mechanics into intuitive, delightful experiences across web and mobile\nPresent work, rationale, and strategy to executive stakeholders with clarity and confidence\nAdvocate for user needs and design quality in prioritization and roadmap discussions\nTeam leadership and development\nHire, mentor, and grow a high-performing product design team\nSet clear expectations, deliver direct feedback, and run regular 1:1s and performance reviews\nManage capacity and prioritization across concurrent workstreams\nEstablish team rituals (critiques, reviews, retrospectives) that raise craft and collaboration\nDesign quality and scalability\nOwn the quality bar for all consumer design output across Prodege's owned-and-operated (O&O) brands\nLead hands-on design on the highest-impact initiatives: onboarding, engagement loops, and reward experiences\nChampion user-centered practices including research, usability testing, journey mapping, and iterative prototyping\nEnsure accessibility standards are met across all product experiences\nPartner with Engineering on accurate implementation, maintenance, and system governance\nOutcomes and data-informed design\nDefine success metrics for design initiatives with Product and Data leads\nUse quantitative signals (activation, retention, engagement) and qualitative insights to inform and validate design decisions\nDesign and support A/B tests to optimize experiences and measure impact\nCommunicate design impact clearly to leadership\nPeople leadership and governance\nManage performance end to end: goal-setting, coaching, corrective action, reviews, recognition, and development\nOwn the employee lifecycle for your team: headcount forecasting, job descriptions, hiring, and termination\nEnsure compliance with company policy and employment law, including timekeeping and anti-harassment and diversity requirements\nModel and cultivate a culture of collaboration, strong work ethic, quality, results, and genuine pride in the work\nWhy this role is worth your time:\nScale that matters: your design decisions reach millions of members across web and mobile\nReal ownership: you set the vision, build the team, and own the quality bar, not a piece of it, all of it\nCraft and leadership together: a player-coach role for someone who doesn't want to stop designing\nDesign treated as strategy: a direct line to the CPO and a mandate to make design a competitive advantage\nBacked for growth: Prodege closed a major Blackstone investment in Q1 2026, which means real momentum and real investment in the practice you'd be building\nA bit about Prodege:\nProdege is a marketing and consumer insights platform that helps leading brands, marketers, and agencies answer their business questions, acquire customers, grow revenue, and build brand loyalty. We go the extra mile to \"Create Rewarding Moments\" for our partners, consumers, and team. We operate with startup speed and a startup appetite for change, backed by the resources of a major investment partner.\nThe must-haves:\n10+ years in Product Design\n5+ years directly managing product designers\nExperience with products that incorporate or are moving toward AI-powered features, and the judgment to design for emerging capabilities thoughtfully\nA strong portfolio showing design leadership of high-craft, complex products from concept through launch, with clear impact on users and the business\nExcellent judgment: you know when to go deep, when to delegate, and when to push\nProven experience leading design strategy and execution in close partnership with senior Product and Engineering\nDemonstrated ability to define and ship high-quality experiences in complex, ambiguous problem spaces with velocity\nStrong product instincts: you can zoom out to strategy and zoom in to details with equal confidence\nDeep commitment to growing people and raising the craft bar across a team\nComfort operating in fast-moving environments with evolving priorities\nExceptional communication skills and the ability to influence senior stakeholders\nA growth mindset, resilience, and a bias toward learning through doing\nStrong people leadership instincts with a bias toward clarity, empathy, and accountability\nThe nice-to-haves:\nExperience designing B2B or SaaS products such as client-facing dashboards, partner portals, or operational platforms\nExperience designing for or incorporating AI-powered features into consumer products\nBackground building AdTech, rewards/loyalty, or MarTech experiences\nFamiliarity with gamification, behavioral nudges, or reward system design\nExperience in experimentation-heavy product environments\nPay Transparency:\nThe anticipated base salary range for this position is $190,000 to $240,000. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to: the type and length of experience within the job, type and length of experience within the industry, the type and length of knowledge and skills for the position, education, training, etc. Prodege is a multi-state employer, and final compensation within this range could be impacted by work location. Please note that the compensation details listed in US role postings reflect the base salary only and do not include bonus, equity, or benefits.\nProdege Benefits:\nProdege offers a comprehensive benefits package to US full-time employees, including medical, dental, vision, short-term disability, long-term disability, and basic life insurance. Employees receive flexible PTO, plus paid sick leave prorated based on hire date, and eight paid holidays throughout the calendar year.\nEqual Employment Opportunity Statement:\nAt Prodege, we are committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.\nFCIHO:\nEmployers will consider qualified applicants with criminal histories in a manner consistent with the requirements of FCIHO.\nProdege Benefits:\nProdege offers a comprehensive benefits package to US Full-time employees including medical, dental, vision, STD, LTD and basic life insurance. Employees receive flexible PTO, as well as paid sick leave prorated based on hire date. US Employees have eight paid holidays throughout the calendar year.\nEqual Employment Opportunity Statement\nAt Prodege, we are committed to creating a diverse and inclusive environment. We are proud to be an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.\nFCIHO\nEmployers will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of FCIHO.","description_format":"text","description_chars":11685,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","Survey & Forms Software"],"lifecycle":[{"event":"open","at":"2026-09-04T09:50:58Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.86,"p_room":0.45,"age_days":56,"expected_fill_days":35,"reasons":["conf:24","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/pollfish-director-product-designer-consumer-experience","json_url":"https://alion.io/job/pollfish-director-product-designer-consumer-experience.json","meta":{"generated_at":"2026-10-27T20:48:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11904,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":55561},"rest":"https://alion.io/mcp/rest/get_company?id=55561"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpollfish-director-product-designer-consumer-experience"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpollfish-director-product-designer-consumer-experience"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpollfish-director-product-designer-consumer-experience"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pollfish-director-product-designer-consumer-experience\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpollfish-director-product-designer-consumer-experience"}]}