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As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence. We’re currently looking for a Service Manager to join our team and play a critical part in our daily operations. This dynamic role collaborates directly with customers to schedule their service needs. If you’re looking for growth opportunities within a successful company, this is the perfect place for you – many of our Store Managers started in this position!\nWhy Join Us?\nComprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates\nSupplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance\nRetirement Savings – 401(k) with company match\nPaid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one\nEmployee Discounts – Save on company products\nCareer Growth – Opportunities for skill development and advancement\n\nWhat You’ll Do:\nDiagnose tire issues and recommend effective solutions\nHandle incoming calls and respond to customer inquiries promptly\nDelegate tasks to service employees to maintain workflow and efficiency\nSupport inventory management to ensure proper stock levels\nAssist in the shop to help maintain production levels\nFollow up on past-due accounts to ensure timely payments\nEnsure service employees receive proper training and development\nMaintain a clean and organized workspace at all times\nPerform additional duties as assigned by the manager\nWhat You Need:\nHigh School Diploma or equivalent required\nValid Driver’s License and ability to pass pre-employment driver’s file\nPreferred: Experience in management and sales\nStrongly preferred: Previous experience in the tire industry\nAbility to read and verify work order details accurately\nStrong ability to maintain confidentiality of personal and business information\nFamiliarity with MaddenCo software system is a plus\nExceptional communication skills, with the ability to engage effectively with both internal and external customers and co-workers\nAbility to lift, carry, or move up to 50 pounds regularly; occasionally lift, push, or move 100 pounds\nDon’t let your career stall—put it in drive with Pomp’s Tire Service! 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