Operations Supervisor
First seen by Alion on Oct 4, 2026.
• Own and improve the 3 pillars across branches: customer experience, coach quality, and hygiene
• Set clear standards and checklists for service, coaching, and cleanliness
• Visit branches regularly to inspect and score against those standards
• Retrain coaches and front-desk staff where quality drops
• Manage the member feedback and complaint process — respond quickly and professionally
• Track and report pillar performance weekly to the General Manager
• Help improve member retention through consistent, high-quality service
• Age 25–35
• Khmer native
• 2+ years in operations, service, hospitality, or supervisory role
• Strong eye for detail and quality standards
• Good with people — able to coach and correct staff respectfully
• Organized, reliable, and comfortable with checklists and reporting
• Passion for fitness and healthy living preferred
Benefits:
• Annual bonus follows on KPI and Company Performance
• Completive Salary
• Forte Insurance.
• Professional development opportunities.
• Positive and collaborative work environment.
• Employee’s fitness membership at Repeat Gym.