{"id":2503422,"url":"https://alion.io/job/ponto-sense-junior-solutions-engineer","title":"Junior Solutions Engineer","company":{"id":4421124,"name":"Pontosense Inc.","domain":"pontosense.com","url":"https://alion.io/company/pontosense","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":101000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-17T21:32:45Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Junior Solutions Engineer\nToronto or Waterloo, hybrid | Full-time | Reports to the Solutions Lead\nYou are the technical bridge between our biggest customers and the product they rely on.\nThe company\nWe went from a lab in Waterloo to 24 countries in five years. Our sensors detect falls and track sleep, health and wellness, with no cameras, wearables or pendants. Families get peace of mind. Older adults keep their independence. Our CTO, Dr. Yihong Qi, holds 680 patents, and the next few hundred get built here.\nWhy now\nWe are scaling. One of the largest deals in our history is in delivery, and more agencies and partners are coming on board every month. The team is doubling over the next year and a half. Our biggest customers need a technical partner who can get them live and keep them there.\nThe role\nYou work alongside our Solutions Lead on key accounts and our largest deals. You get agencies onto our technology, run integrations with their systems, and stay close to the customer through the life of the account. You bring what you learn back to the product team so the next deployment is easier than the last. You report to the Solutions Lead.\nWhat you'll own\nTechnical onboarding. Agencies and partners get set up on our platform, trained and live, with their first sensors in homes\nIntegrations. Connecting our platform to customer systems, and making the connection stick\nKey accounts. Day-to-day technical coordination with our largest customers, and support on the deals that grow them\nDeployment know-how. Guides, checklists and answers, so the next rollout goes faster than the last\nProduct feedback. What customers need goes back to product and engineering, with the detail they need to act on it\nWhat year one looks like\nOur largest accounts are live, integrated and stable\nNew agencies go from signed to live faster, and the process is written down\nCustomers know who to call, and it gets fixed\nProduct has a clear list of what customers actually run into in the field\nHow we work\nBuild it right, then make it better. People's safety rides on what we ship, so we test hard and never settle for good enough.\nSay it as it is. Kind and direct, at every level, including the CEO.\nReal exposure. You'll see how every part of a company works, and learn faster than anywhere else.\nDo what you said. Trust is built on follow-through, and we return it with real ownership.\nHard, and worth it. What we build keeps someone's parent safe at home. Rest well, it's part of the job.\nThis is for you if\nYou would rather own a problem than be assigned a task\nThe mission matters to you and the pace feels real, not stressful\nYou are the person who just fixes it\nThis isn't for you if\nYou want a playbook. You'll help write ours\nYou need a big team around you to get things done\nWhat you get\nA sensor for your parents, on us\nDirect access to the leadership team. No layers.\nFair pay. Impact decides your pay and your path, not tenure\nHybrid in Toronto or Waterloo, remote if that's where you do your best work\nHealth, dental and vision benefits\nThe details\n$70,000 to $100,000 CAD base salary\nThis is a new role, created to grow the team, not a backfill\nHow we hire: typically an initial interview, a short case, and a final interview in person with our CEO and members of the team. We may adjust this depending on the role\nWe leverage AI tools in our hiring process, but prioritize human input and manual review\nOur Commitment\nAt Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed.\nIf you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants.\nWe strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don't hesitate to contact us.\nWe are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.","description_format":"text","description_chars":4250,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T06:50:20Z"}],"visa":[],"liveness":{"score":39,"band":"fade","label":"Fading","p_open":1,"p_active":0.702,"p_room":0.55,"age_days":19,"expected_fill_days":19,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/ponto-sense-junior-solutions-engineer","json_url":"https://alion.io/job/ponto-sense-junior-solutions-engineer.json","meta":{"generated_at":"2026-10-17T21:50:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6637,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421124},"rest":"https://alion.io/mcp/rest/get_company?id=4421124"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fponto-sense-junior-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fponto-sense-junior-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fponto-sense-junior-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ponto-sense-junior-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fponto-sense-junior-solutions-engineer"}]}