{"id":2503419,"url":"https://alion.io/job/ponto-sense-office-manager","title":"Office Manager","company":{"id":4421124,"name":"Pontosense Inc.","domain":"pontosense.com","url":"https://alion.io/company/pontosense","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":63000,"period":"year","method":"role_country_seniority_unknown","sample_n":1125},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-26T20:13:21Z","board_verified":false,"closed_at":"2026-10-26T20:13:21Z","days_open":28,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":28},"description":"Office Manager\nToronto or Waterloo, hybrid | Full-time | Reports to the CEO\nYou keep a fast-growing team ready to work and our offices running well.\nThe company\nWe went from a lab in Waterloo to 24 countries in five years. Our sensors detect falls and track sleep, health and wellness, with no cameras, wearables or pendants. Families get peace of mind. Older adults keep their independence. Our CTO, Dr. Yihong Qi, holds 680 patents, and the next few hundred get built here.\nWhy now\nWe are scaling. The team is doubling over the next year and a half, across two offices, with more to come. That operational load needs one owner. This is a new role, reporting to the CEO.\nThe role\nYou run the operations behind the team. Onboarding, offices, events and contracts go through you, and you support Finance, Supply Chain and Customer Success where they need a steady hand. Other teams set the strategy. HR owns people matters. Finance approves payments. Supply Chain owns inventory. Support owns technical fixes. Leadership and counsel decide contract terms. You make sure the work gets done.\nWhat you'll own\nOnboarding and offboarding. New hires start with a laptop, accounts, access and a complete file. Departures are handled cleanly\nOur offices. Toronto and Waterloo today, more as we grow. Desks, rooms, access, vendors, maintenance and visitors\nTeam experience. Lunches, celebrations, recognition and company activities. You solve everyday workplace problems and flag recurring ones to the Director of HR\nEvents and travel. Venues, flights, hotels, conferences, materials and schedules\nContracts. You prepare them from approved templates, check the details, flag anything unusual, route them for review and get signatures. You keep the repository and renewal calendar current\nWhat you'll support\nLogistics. Shipments, samples, equipment and returns, alongside the Supply Chain Manager\nCustomer Success. Routing requests, scheduling calls, sending resources and following up on deliveries, access and billing\nFinance. Invoices, receipts, payment requests and vendor records\nFollow-through. Tracking requests, deadlines and approvals across HR, Finance, Supply Chain, Support and outside providers so nothing gets lost\nWhat year one looks like\nEvery new hire is ready on day one\nBoth offices run without executive involvement\nContracts, renewals, insurance and filings live in one place. Nothing is overdue\nAdministrative requests get closed without anyone chasing\nHow we work\nBuild it right, then make it better. People's safety rides on what we ship, so we test hard and never settle for good enough.\nSay it as it is. Kind and direct, at every level, including the CEO.\nReal exposure. You'll see how every part of a company works, and learn faster than anywhere else.\nDo what you said. Trust is built on follow-through, and we return it with real ownership.\nHard, and worth it. What we build keeps someone's parent safe at home. Rest well, it's part of the job.\nThis is for you if\nYou've been the go-to admin and office lead at a 20 to 150 person company. Tech, hardware or health is a plus\nYou would rather own a problem than be assigned a task\nThe mission matters to you and the pace feels real, not stressful\nYou are the person who just fixes it\nThis isn't for you if\nYou want a playbook. You'll help write ours\nYou need a big team around you to get things done\nWhat you get\nA sensor for your parents, on us\nDirect access to the leadership team. No layers.\nFair pay. Impact decides your pay and your path, not tenure\nHybrid in Toronto or Waterloo, remote if that's where you do your best work\nHealth, dental and vision benefits\nThe details\n$60,000 to $100,000 CAD base salary\nThis is a new role, created to grow the team, not a backfill\nHow we hire: typically an initial interview, a short case, and a final interview in person with our CEO and members of the team. We may adjust this depending on the role\nWe leverage AI tools in our hiring process, but prioritize human input and manual review\nOur Commitment\nAt Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed.\nIf you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants.\nWe strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don't hesitate to contact us.\nWe are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.","description_format":"text","description_chars":4833,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T06:50:20Z"},{"event":"close","at":"2026-10-26T20:13:21Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ponto-sense-office-manager","json_url":"https://alion.io/job/ponto-sense-office-manager.json","meta":{"generated_at":"2026-10-28T16:51:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22930,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421124},"rest":"https://alion.io/mcp/rest/get_company?id=4421124"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fponto-sense-office-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fponto-sense-office-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fponto-sense-office-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ponto-sense-office-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fponto-sense-office-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2503419}},{"tool":"search_jobs","arguments":{"company":"pontosense.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2503419},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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