{"id":2503416,"url":"https://alion.io/job/ponto-sense-supply-chain-manager","title":"Supply Chain Manager","company":{"id":4421124,"name":"Pontosense Inc.","domain":"pontosense.com","url":"https://alion.io/company/pontosense","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":99000,"period":"year","method":"role_country_seniority_unknown","sample_n":793},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-20T15:39:48Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Toronto or Waterloo, hybrid | Full-time | Reports to the Chief Commercial Officer\nBuild the supply chain at a fast-growing senior care technology company shipping hardware to 24 countries.\nThe company\nWe went from a lab in Waterloo to 24 countries in five years. Our sensors detect falls and track sleep, health and wellness, with no cameras, wearables or pendants. Families get peace of mind. Older adults keep their independence. Our CTO, Dr. Yihong Qi, holds 680 patents, and the next few hundred get built here.\nWhy now\nWe are scaling. One of the largest deals in our history is in delivery, our consumer product launches in January, and the team doubles over the next year. Every one of those needs sensors built, stocked and shipped on time, and the system that makes that happen doesn't exist yet. This is the moment to bring in the person who builds it.\nThe role\nYou own how our hardware gets made, stocked and delivered: what we order, when, where inventory sits, how each node is replenished, how product ships to a care organization or a family, and what happens when it comes back. You run one network across our factories in five countries, our warehouse in Canada and a new 3PL in the US. You work directly with the CCO, engineering and our manufacturing partners. This is a builder role first and an operator role second. You design the system, then you run it.\nWhat you'll own\nSupply that is protected: forecasts, purchase orders, lead times, safety stock and shortage rules, so no deal slips because of stock\nInventory in the right place: replenishment logic across every node, with working capital in mind\nThe operating system: the SOPs, dashboards and scorecards that don't exist today, built by you\nDelivery that works for one unit to a family and a thousand to a partner, including the parcel economics that make consumer shipping pay\nReturns as an asset: intake, diagnosis, repair, refurbish and redeploy, not scrap\nWhat year one looks like\nNo deal has slipped because of supply. Inventory is forecast, not guessed. Every sensor is visible across every node, returns come back into stock, and cost per unit delivered is down.\nHow we work\nBuild it right, then make it better. People's safety rides on what we ship, so we test hard and never settle for good enough.\nSay it as it is. Kind and direct, at every level, including the CEO.\nReal impact. There is more room to make a difference here than at a company ten times our size.\nDo what you said. Trust is built on follow-through, and we return it with real ownership.\nHard, and worth it. What we build keeps someone's parent safe at home. Rest well, it's part of the job.\nThis is for you if\nYou'd rather own a problem than be assigned a task\nYou want the mission to matter and the pace to be real\nYou're happy to be the person who just fixes it\nThis isn't for you if\nYou want a playbook handed to you\nYou need a big team before you can move\nYou'll thrive here if\nYou have personally owned supply decisions end to end, from supplier and purchase order through to customer delivery and returns, not advised on them\nYou have built a planning or operating system that didn't exist before you arrived, and can say what it changed\nYou have worked across borders with factories and 3PLs, and know what goes wrong before it does\nYour background is in hardware, electronics or manufacturing supply chain\nYou are comfortable building with a lean team, incomplete data and no big-company infrastructure\nYou don't need to check every box. If this sounds like you, we'd like to hear from you.\nWhere this goes\nAs we double, this role can grow into leading Operations, with a team of your own.\nWhat you get\nA sensor for your parents, on us\nDirect access to the leadership team. No layers.\nFair pay, with the opportunity for equity\nImpact decides your pay and your path, not tenure\nHybrid in Toronto or Waterloo, remote if that's where you do your best work\nHealth, dental and vision benefits\nThe details\nPay: $90,000 to $140,000 CAD base salary\nThis is a new role, created to grow the team, not a backfill\nHow we hire: typically an initial interview, a short case, and a final interview in person with our CEO and members of the team. We may adjust this depending on the role\nWe leverage AI tools in our hiring process, but prioritize human input and manual review\nOur Commitment\nAt Pontosense, we are committed to creating a workplace that is inclusive and accessible to all. We value diversity and believe that everyone deserves an equal opportunity to succeed.\nIf you have a disability or special need that requires accommodation during the hiring process, please let us know. We will work with you to make the necessary accommodations to ensure a fair and positive experience for all applicants.\nWe strive to provide accessible communication and technology for our employees and customers and always look for ways to improve. If you have any feedback or suggestions on how we can improve accessibility in our workplace, please don't hesitate to contact us.\nWe are proud to be an equal opportunity employer and welcome candidates from all backgrounds to apply for open positions at our company.","description_format":"text","description_chars":5155,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-14T06:50:20Z"}],"visa":[],"liveness":{"score":48,"band":"ok","label":"Likely open","p_open":1,"p_active":0.641,"p_room":0.75,"age_days":22,"expected_fill_days":23,"reasons":["conf:3","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ponto-sense-supply-chain-manager","json_url":"https://alion.io/job/ponto-sense-supply-chain-manager.json","meta":{"generated_at":"2026-10-20T15:56:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18139,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4421124},"rest":"https://alion.io/mcp/rest/get_company?id=4421124"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fponto-sense-supply-chain-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fponto-sense-supply-chain-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fponto-sense-supply-chain-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ponto-sense-supply-chain-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fponto-sense-supply-chain-manager"}]}