{"id":2589929,"url":"https://alion.io/job/pony-express-stores-digital-marketing-commerce-coordinator","title":"Digital Marketing & Commerce Coordinator","company":{"id":4423497,"name":"Pony Express","domain":"ponyexpressstores.com","url":"https://alion.io/company/ponyexpressstores","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Winnebago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false}],"status":"live","first_seen_at":"2026-10-15T05:33:28Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-28T11:11:31Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Summary\nDIGITAL MARKETING & COMMERCE COORDINATOR\nPosition Description\nPosition Information\nTitle: Digital Marketing & Commerce Coordinator Reports To: Sr. Director\nDirect Reports:\nNone\nPosition Purpose\nThe Digital Marketing & Commerce Coordinator supports digital marketing, ecommerce, customer engagement, creative content, and related digital initiatives across Ho-Chunk Trading Group businesses and the Retail Operations Division.\nThe position supports multiple businesses, brands, and customer-facing locations, including Pony Express C-Stores, SweetWater Cafés, SweetGrass Trading Company, Tribal Tea Co., and other assigned businesses and initiatives.\nScope of Responsibility\nThe position is accountable for day-to-day digital execution across supported businesses, brands, and retail locations and works with business leaders, Retail Operations, location managers, vendors, brand resources, and Corporate IT.\nIn simple terms: The Digital Marketing & Commerce Coordinator owns the day-to-day coordination and execution of digital marketing, ecommerce, loyalty, website, creative, and related digital work.\nPrimary Responsibilities\nDigital Marketing, Social Media, and Creative Content\nManage social media channels, content calendars, digital communications, Google Business Profiles, and other customer-facing digital listings across supported businesses and locations.\nCreate and publish content supporting promotions, products, events, community initiatives, and other business priorities; monitor messages, comments, reviews, and reputation activity and coordinate appropriate responses.\nCreate routine digital and print materials using Adobe Creative Cloud, Canva, or similar tools, including social graphics, website assets, signage, menus, email graphics, and promotional materials.\nCapture and edit basic photography and video and apply established brand standards, coordinating higher-level brand or specialized design needs with appropriate creative resources.\nSupport multi-channel campaigns across social media, websites, ecommerce, email, loyalty, digital advertising, and in-store promotion.\nEcommerce and Website Management\nSupport day-to-day administration of company websites and ecommerce platforms, including product listings, descriptions, images, pricing, promotions, menus, hours, and other customer-facing content.\nSupport online merchandising, product launches, bundles, seasonal promotions, and other ecommerce initiatives.\nCoordinate routine website updates, enhancements, troubleshooting, and vendor requests.\nIdentify practical opportunities to improve website usability, customer experience, product presentation, and ecommerce performance.\nLoyalty and Customer Engagement\nSupport ongoing administration, promotion, and improvement of customer loyalty and rewards programs.\nCoordinate loyalty initiatives with Retail Operations, location managers, vendors, system owners, and other stakeholders, including testing, offers, campaigns, customer communications, enrollment, and program adoption.\nServe as project lead or business-side coordinator for assigned loyalty and other customer-facing digital initiatives.\nMonitor available loyalty and customer-engagement performance information and recommend practical improvements.\nAnalytics and Digital Platforms\nMonitor and report relevant performance metrics across websites, ecommerce, social media, loyalty, email, and digital campaigns using Google Analytics and other available tools.\nProvide practical reporting and recommendations that help connect digital activity to business outcomes when data is available.\nPerform routine administration, content or configuration changes, and first-level troubleshooting for assigned digital platforms within the employee’s training and access.\nCoordinate infrastructure, cybersecurity, networking, hardware, and advanced technical matters with Corporate IT or the appropriate vendor.\nCross-Functional Projects and Support\nLead or support assigned digital, ecommerce, marketing, customer-experience, and business-improvement projects.\nCoordinate project timelines, stakeholders, vendors, testing, documentation, implementation, and follow-through.\nResearch and help implement new digital tools, platforms, and capabilities as business needs arise.\nMaintain organized documentation of key digital platforms, vendors, processes, administrative ownership, and company-controlled accounts, and escalate significant priority conflicts to the Sr. Director.\nDecision-Making Authority\nExecute routine digital content, website updates, approved campaigns, and platform changes within established priorities and brand standards.\nOrganize and coordinate assigned projects, stakeholders, vendors, timelines, testing, and implementation.\nRecommend improvements to websites, ecommerce, loyalty, campaigns, customer engagement, and digital processes.\nCoordinate loyalty and promotional execution while deferring pricing, program economics, major rules, and other material business decisions to the accountable business leader.\nEscalate contracts, significant expenditures, legal or compliance concerns, reputational risk, advanced technical issues, and matters outside delegated authority.\nSuccess Measures\nSuccess in this role will be measured by:\nConsistent, accurate, and professional digital execution across supported businesses and locations.\nCurrent and accurate websites, ecommerce content, digital listings, product information, menus, and promotional materials.\nEffective implementation and support of loyalty, customer-engagement, campaigns, and assigned digital projects.\nQuality and consistency of creative content and brand execution.\nUseful performance reporting, practical recommendations, and appropriate follow-through.\nEffective coordination with business leaders, Retail Operations, location managers, vendors, and support resources, including appropriate escalation of significant issues.\nReporting Structure\nSr. Director\n↓\nDigital Marketing & Commerce Coordinator\nThe position is a shared digital resource across Ho-Chunk Trading Group and Retail Operations. Business leaders retain commercial and operational decision authority within their areas.\nQualifications\nBachelor’s degree in marketing, communications, business, digital media, ecommerce, or a related field preferred; equivalent education and experience will be considered. Candidates should demonstrate strong communication, organization, and digital problem-solving skills, with ability in several areas such as social media, websites, ecommerce, graphic design, analytics, loyalty programs, or digital projects. Basic knowledge of search engine optimization (SEO) and digital search best practices is preferred. Comfort learning new platforms is important. Portfolio or work examples are strongly preferred, and travel to supported locations may be required.\nCompensation\nCompensation: To be determined through HR review and classification.","description_format":"text","description_chars":6933,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-10-15T05:33:28Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.821,"p_room":0.9,"age_days":13,"expected_fill_days":25,"reasons":["conf:4","win:mid"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/pony-express-stores-digital-marketing-commerce-coordinator","json_url":"https://alion.io/job/pony-express-stores-digital-marketing-commerce-coordinator.json","meta":{"generated_at":"2026-10-28T11:37:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15342,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423497},"rest":"https://alion.io/mcp/rest/get_company?id=4423497"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpony-express-stores-digital-marketing-commerce-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpony-express-stores-digital-marketing-commerce-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpony-express-stores-digital-marketing-commerce-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/pony-express-stores-digital-marketing-commerce-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpony-express-stores-digital-marketing-commerce-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2589929}},{"tool":"search_jobs","arguments":{"company":"ponyexpressstores.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2589929},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}