{"id":4151426,"url":"https://alion.io/job/population-services-international-psi-program-coordinator","title":"Program Coordinator","company":{"id":4520064,"name":"Population Services International (PSI)","domain":"psiet.org","url":"https://alion.io/company/population-services-international-psi-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ethiopia"],"countries":["ET"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T07:25:38Z","employer_posted_date":null,"last_verified_at":"2026-11-12T07:25:38Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Working at Population Services International (PSI)\nAbout the company\nWho we are?\n\nWe’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.\n\nJoin us!\n\nThere are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.\n\nPSI/Ethiopia wants reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.\n\nOur Mission\nPSI makes it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services.\n\nOur Vision\nOur Values\nMeasurement\n\nEvidence, research, metrics and evaluation inform our choices.\n\nPragmatism\n\nWe strive for excellence, but useful and timely are better than perfect.\n\nHonesty\n\nWe act with integrity, share what we achieve, and admit when we fail.\n\nCollaboration\n\nActive partnering drives impact.\n\nTrust\n\nWe have confidence in our people to make good decisions.\n\nCommitment\n\nWe build local capacity and programs that last.\n\nWhy work for us\nThere are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.\n\nPSI Ethiopia is an innovative network member of PSI with a team of more than 140 people passionate about marketing and dedicated to serving Sara! Since 2003, we have marketed products and led programs to prevent HIV, improve reproductive health, and improve child health. We market condoms and increase condom use among people most at risk of HIV. We increase access to clean water by selling Wuha Agar, a water disinfectant. At PSI Ethiopia we do more than simply provide products and services, we seek to create true change – by making markets work for the poor – to increase the use of critical health products and services that are available, affordable, and desirable to the most vulnerable Ethiopian people.\n\nTeam Benefits\n\nInspiring colleagues\n\nMaking an impact\n\nCompetitive salary\n\nAttractive benefits (insurance: GPA, health and life, PF, pension, transportation allowance and Bonus)\n\nFun events\n\nCulture of learning\n\nPersonal time off\n\nAnd more!\n\nProgram Coordinator\n\nAbout the Job\n\nDepartment: SRH Program\n\nReports to: Bahir Dar Area Office Lead\n\nDotted line reports: DISC Project Director and QA Training Lead\n\nWorks closely with: DISC and SAHQI Program teams\n\nVacancy type: Internal and External\n\nBased in: Bahir Dar, Ethiopia (with frequent travel to program supported sites and health facilities)\n\nRemuneration: As per organization pay scale plus other PSI/Ethiopia staff benefits.\n\nRequired number: One\n\nWho are we?\n\nWe’re Population Services International (PSI), the world’s leading non‐profit social marketing organization. We work to make it easier for people in the developing world to lead healthier lives and plan the families they desire by marketing affordable products and services that range from mosquito nets to contraceptives to HIV testing. We are a $560m enterprise based in Washington, DC, operating in the private and public sectors in more than 65 countries.\n\nThere are over 9,000 “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.\n\nPSI/Ethiopia wants to reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.\n\nPSI Ethiopia is expanding Delivering Innovations in Self-Care (DISC), which supports the Ministry of Health to scale DMPA-SC self-injection, as part of Ethiopia’s full contraceptive method mix. Through SAHQI 2.0, PSI will also support the expansion and institutionalization of Counseling for Choice (C4C), a client-centered counseling approach that helps clients make informed, voluntary contraceptive choices based on their preferences, needs, and reproductive intentions. In Amhara, C4C will be integrated into routine family planning services and selected DISC-supported DMPA-SC/self-injection sites, linking provider training with coaching, mentorship, supportive supervision, and quality improvement so that DMPA-SC is offered within a broader, method-neutral counseling approach. PSI Ethiopia is also planning implementation research in an IDP setting to assess DMPA-SC self-injection in a humanitarian context together with SAHQI 2.0. PSI Ethiopia’s support to the MOH for the coordinated rollout of these programs will build on lessons learned, best practices, existing government systems, and materials already developed\n\nJoin us!\n\nWe are looking for a Program Coordinator who will lead programmatic expansion of DMPA-SC, oversee implementation research in IDP settings, and coordinate the expansion of SAHQI 2.0 and C4C across supported facilities and woredas in Amhara. The role will work closely with the Amhara RHB, woreda health offices, PHCUs, and facility teams to strengthen client-centered contraceptive counseling, provider competency, mentorship, supportive supervision, quality improvement, and evidence use, while ensuring strong integration between DISC and SAHQI 2.0 activities.\n\nSounds like you? Read on!\n\nMain Duties and Responsibilities:\n\nKey Responsibilities\n\nDMPA-SC and C4C Expansion and Capacity Building\n\nFacilitate and coordinate training sessions for healthcare providers on DMPA-SC service delivery, self-injection counseling, and client-centered FP approaches, including C4C-informed counseling where SAHQI 2.0 and DISC activities complement.\n\nConduct supportive supervision, mentoring, and quality assurance visits to strengthen provider performance and institutionalize continuous improvement.\n\nEnsure DMPA-SC and self-injection counseling is delivered within a C4C-informed, method-neutral approach that explores client priorities, presents suitable options across the full method mix, prepares clients for possible side effects, and reinforces the client’s right to switch or discontinue a method.\n\nCoordinate with the SAHQI 2.0 team to integrate C4C tools, provider coaching, mentorship, supportive supervision, and quality-improvement approaches into selected DISC-supported facilities, and capture learning on counseling quality, informed choice, and client experience.\n\nWork with facility and woreda teams to identify barriers that prevent clients from receiving their preferred contraceptive method and support practical actions to strengthen method availability, referral pathways, and commodity visibility.\n\nImplementation Research in IDP Camps\n\nServe as the site-level focal for implementation research on DMPA-SC self-injection in the IDP camp, ensuring that the study protocol and implementation plan are understood and followed at field level.\n\nWork closely with PSI’s central MEL/research team and global DISC team to operationalize the implementation research protocol such as QIF/CFIR-guided steps, in the IDP camp and other designated sites.\n\nAs needed support preparation for ethical and administrative approvals (e.g., IRB documentation, permissions from RHB/woreda and camp authorities), ensuring that research activities respect ethical standards for vulnerable populations, including IDPs and adolescents.\n\nCoordinate and, where appropriate, directly support field-level data collection, including:\n\nOrganizing and scheduling in-depth interviews, focus group discussions, key informant interviews, and design/co-creation workshops with providers, women, community leaders, and humanitarian actors.\n\nSupporting implementation of client exit interviews, provider interviews, and follow-up interviews with DMPA-SC clients (i.e. at reinjection window) as per protocol.\n\nFacilitating routine data abstraction from facility and camp registers and other service delivery records to capture DMPA-SC (PA and SI) trends.\n\nEnsure high-quality implementation of the adapted DISC model in the IDP camp, including:\n\nMonitoring fidelity to counseling protocols, SI training processes, and follow-up mechanisms.\n\nTracking how DMPA-SC SI is integrated across channels (facility, mobile outreach, community-based platforms).\n\nMaintain accurate, organized documentation of all research activities at site level, including participant logs, consent forms, activity reports, and data collection trackers.\n\nWork with MEL and program teams to conduct regular data quality checks, troubleshoot challenges, and provide timely feedback from the field to inform iterative adaptation.\n\nContribute to preliminary analysis and interpretation of findings by providing contextual understanding of the IDP camp and Amhara region and participate in local learning/reflection meetings.\n\nSupport evidence dissemination in Amhara, including organizing stakeholder reflection workshops, learning review meetings, and regional presentations on feasibility, acceptability, and lessons learned from the IDP implementation research.\n\nSAHQI Expansion and Technical Support\n\nAct as the regional focal point for expansion of C4C under SAHQI 2.0 in Amhara, coordinating implementation across designated woredas and supported facilities in close collaboration with the Amhara RHB, woreda health offices, PHCUs, and facility teams.\n\nProvide technical support for launching, implementing, monitoring, and adapting SAHQI 2.0/C4C activities in designated woredas, ensuring that C4C is integrated into routine family planning and related SRH service-delivery platforms.\n\nFacilitate and coordinate C4C training of trainers, cascade training, orientation, and targeted refresher support for healthcare providers, HEWs, PHCU supervisors, woreda teams, and other relevant government counterparts using approved tools and materials.\n\nProvide coaching and mentorship to strengthen provider and supervisor competency in client-centered, respectful, method-neutral contraceptive counseling, including eliciting client priorities, discussing suitable methods and side effects, and supporting voluntary informed choice, switching, and discontinuation.\n\nWork with government counterparts to embed C4C into 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