{"id":843576,"url":"https://alion.io/job/portless-senior-product-manager","title":"Senior Product Manager","company":{"id":689224,"name":"Portless","domain":"portless.com","url":"https://alion.io/company/portless","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shenzhen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":81000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4457},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Scrum","optional":false},{"name":"Magento","optional":true},{"name":"PHP","optional":true},{"name":"WooCommerce","optional":true}],"status":"live","first_seen_at":"2026-09-04T00:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-11-10T07:09:56Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":67},"description":"As a Senior Product Manager, you will own the strategy, roadmap, and lifecycle of Portless' e-commerce and digital platforms. You will translate customer and business needs into scalable digital products, working closely with Engineering, Sales, Solutions, Operations, and customers.\nKey Responsibilities\nE-commerce & Digital Platform Product Strategy\nOwn and drive the product strategy and roadmap for Portless' e-commerce and digital platforms.\nIdentify opportunities to improve merchant experience, operational efficiency, scalability, and business growth through digital products.\nTranslate business strategy and customer needs into clear product vision, priorities, and execution plans.\nProduct Discovery & Requirements\nWork closely with merchants, Sales, Solutions, Operations, and internal stakeholders to understand business problems and customer needs.\nConduct product discovery, user research, workflow analysis, and data analysis to identify product opportunities.\nTranslate complex business requirements into clear product requirements, user stories, workflows, and functional specifications.\nBalance customer needs, business priorities, technical feasibility, and development resources when making product decisions.\nE-commerce Platform & Digital Product Development\nLead the development and continuous improvement of digital products such as:\nE-commerce / merchant platforms\nCustomer portals\nProduct and order management\nContent and account management\nCustomer experience and self-service tools\nInternal operational tools\nReporting and data-driven product features\nDrive product development from concept and MVP through launch, adoption, and continuous optimization.\nSystem Integration & Technical Product Management\nOwn product requirements for integrations with customers, e-commerce platforms, SaaS applications, and third-party systems.\nWork closely with Engineering on APIs, data flows, system interfaces, and integration requirements.\nUnderstand technical dependencies and translate technical capabilities into scalable business solutions.\nPartner with Engineering to define practical solutions while maintaining product quality and scalability.\nProduct Delivery & Cross-functional Collaboration\nWork closely with the VP of Product and development teams to manage product delivery and ensure timely execution.\nCollaborate with UX/UI, Engineering, Sales, Solutions, Operations, and other teams throughout the product lifecycle.\nLead Agile ceremonies, sprint planning, backlog refinement, product reviews, and product launches where appropriate.\nProduct Performance & Continuous Improvement\nDefine and monitor product KPIs and adoption metrics.\nUse customer feedback, product usage data, and business performance data to identify improvement opportunities.\nContinuously optimize product functionality, user experience, and operational efficiency.\nCustomer & Solutions Support\nParticipate in customer-facing discussions, particularly for strategic customers and complex product or integration requirements.\nSupport Sales and Solutions teams in evaluating customer requirements and defining scalable product solutions.\nAct as the voice of the customer while ensuring that individual customer requirements do not compromise overall product scalability.\nRequirements\n8+ years of Product Management experience, with a proven track record of building and launching digital products.\nStrong experience in e-commerce, digital platforms, SaaS, marketplace, retail technology, or other technology-driven businesses.\n*Hands-on experience designing and launching products such as e-commerce platforms, customer portals, CMS, OMS, CRM, product/order management systems, or other digital platforms.\nStrong understanding of software product development and the ability to work effectively with Engineering teams.\nSolid understanding of APIs, system integrations, data flows, and third-party SaaS/platform integrations.\nStrong ability to translate complex business requirements into product requirements, user stories, workflows, and functional specifications.\nDemonstrated ability to define product strategy, roadmap, MVP, and backlog priorities based on business impact and customer needs.\nStrong customer-facing and stakeholder management skills, with the ability to work with both technical and non-technical stakeholders.\nExcellent English communication skills, both written and verbal, with the ability to communicate effectively with global stakeholders and senior leadership.\nStrong ownership and a 0-to-1 mindset, with the ability to operate independently in a fast-growing and ambiguous environment.\nStrong analytical and problem-solving skills, with experience using data and customer insights to drive product decisions.\nFamiliarity with Agile/Scrum product development methodologies.\nNice to Have\nExperience working in Logistics, fulfillment, 3PL, supply chain, cross-border e-commerce, or related industries.\nExperience with e-commerce platforms such as Shopify, Magento, WooCommerce, or similar platforms.\nExperience with OMS, WMS, TMS, CRM, CMS, ERP, or other enterprise systems.\nExperience managing complex B2B integrations and enterprise customer implementations.\nExperience working with data platforms, BI, AI/automation, or other emerging technologies.\nPMP, Scrum, or other relevant product/project management certification.","description_format":"text","description_chars":5346,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","E-commerce Platforms","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-12T23:11:34Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long 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