Assistant F&B Manager

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Description

Porto Platanias Hotels & Resorts is seeking an Assistant Food & Beverage Manager to support the daily operations of the Group’s restaurants, bars and other F&B outlets across its three hotel properties.

Working closely with the F&B Manager and department supervisors, the Assistant F&B Manager will contribute to the coordination of operations, support the teams and help maintain high standards of guest service and quality.

Responsibilities

• Support the F&B Manager in the daily coordination and supervision of F&B operations across all three hotel properties. Monitor the smooth operation of restaurants, bars and other F&B outlets and conduct regular operational checks before, during and after service.
• Check the readiness of F&B outlets, operating schedules, service procedures, cleanliness and overall presentation, as well as the quality and consistency of guest service.
• Monitor staffing levels and staff allocation across F&B outlets according to occupancy and
• daily operational needs. Work closely with Restaurant Managers, Bar Managers, Maîtres and other supervisors to ensure effective team organization and recommend staffing or operational adjustments to the F&B Manager.
• Monitor staff performance, professional appearance, conduct and compliance with operational procedures. Participate in staff training and coaching and identify training needs that may affect team performance or smooth operations.
• Monitor service quality and, in cooperation with the relevant supervisors, address guest complaints, special requests and operational issues. Identify recurring issues and recommend appropriate corrective actions.
• Monitor the consumption of food, beverages and operating supplies, as well as inventory management and the use of F&B equipment. Participate in stocktaking procedures and monitor the proper use and management of equipment, tableware, glassware and other service items.
• Ensure compliance with hygiene and safety standards and established procedures in food and beverage areas. Monitor cleanliness, equipment condition and HACCP procedures related to service operations, reporting any deviations, damages or maintenance requirements promptly.

• Work closely with the Chef and Kitchen supervisors to ensure effective coordination between Kitchen and Service, as well as with Front Office and Guest Relations regarding special requests, VIP guests and other guest service requirements.
• Monitor the implementation of decisions and actions agreed by F&B Management and department supervisors. Collect information from all three hotel properties and provide regular reports to the F&B Manager regarding operations, staffing, service quality, consumption, issues and operational needs.

Απαραίτητα Προσόντα:

Requirements

• Bachelor’s degree or equivalent qualification in Hospitality Management, Hotel Management, Tourism or a related field.
• 3–5 years of experience in a similar Assistant F&B Manager position or in a supervisory/management role within hotel F&B operations.
• Proven experience in the operation and supervision of restaurants and bars within a hotel environment, including experien coordinating multiple F&B outlets.
• Strong knowledge of F&B operations, service standards, food hygiene and safety procedures, as well as cost and inventory control.
• Strong leadership and team management skills, with the ability to coordinate teams effectively and achieve operational objectives while maintaining high service standards.
• Excellent organizational and communication skills, with the ability to manage multiple priorities and respond effectively to operational issues.
• Very good command of English. Knowledge of additional foreign languages will be considered an advantage.
• Very good knowledge of MS Office and familiarity with hotel management systems and POS systems.
• Ability to regularly travel between and work across the Group’s three hotel properties.
• Flexibility to work in a demanding hotel environment and on a rotating schedule.

Παροχές:

Benefits

• Competitive salary package, according to qualifications and professional experience.
• Accommodation and meals, if required.
• Training and professional development opportunities.
• Career development opportunities within Porto Platanias Hotels & Resorts.