{"id":1299268,"url":"https://alion.io/job/posh-ai-senior-ai-implementation-manager","title":"Senior AI Implementation Manager","company":{"id":3160973,"name":"Posh AI","domain":"posh.ai","url":"https://alion.io/company/posh-ai","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":130000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-03T20:03:51Z","employer_posted_date":"2026-08-03","last_verified_at":"2026-10-22T23:02:26Z","board_verified":false,"closed_at":"2026-10-22T23:02:26Z","days_open":80,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":80},"description":"About the Role\nThe Senior AI Implementation Manager leads complex, high-impact client implementations of Posh's conversational AI platform for financial institutions. This role blends strategic project leadership, technical fluency, and stakeholder management to ensure successful, on-time deployments for credit unions and community banks.\nSenior AI Implementation Managers operate with a high degree of autonomy, driving execution across ambiguous or large-scale projects while setting the bar for quality and process across the team.\nWhat You’ll Do\nLead large, complex, or high-visibility client implementations end-to-end, defining strategy, sequencing, and execution approach\n\nAnticipate risks early and proactively drive mitigation plans\n\nEnsure alignment across client and internal stakeholders at all levels, serving as a core partner to technical, product, and client success teams\n\nInfluence decision-making on implementation approach and tradeoffs, and act as an escalation point for complex challenges\n\nDesign and refine solution approaches alongside technical teams, including nuanced configurations and edge cases\n\nDrive efficiency within operating procedures and lead strong test case development prior to customer handoff\n\nDevelop and update documentation quality and standards across projects\n\nEnsure implementations meet operational, compliance, and user experience needs specific to banking workflows, and advise clients on best practices\n\nMentor and support other Implementation Managers\n\nIdentify and drive opportunities to improve implementation processes, tooling, and documentation\n\nWhat We’re Looking For\nPMP certification and/or MBA strongly preferred\n\nProven experience managing complex, cross-functional, client-facing projects\n\nStrong technical aptitude; comfortable working with APIs, integrations, and system configurations\n\nExperience with conversational AI, IVR, or contact center technology a plus\n\nPrior experience with financial institutions (credit unions, community banks) strongly preferred\n\nStrong ability to influence without authority and drive alignment across teams\n\nExcellent communication skills, with the ability to translate technical concepts for non-technical stakeholders\n\nAbility to operate independently in ambiguous, fast-moving environments\n\nWhat Success Looks Like\nComplex implementations delivered successfully, on time, and within scope\n\nStrong client relationships and satisfaction throughout the implementation lifecycle\n\nEffective cross-functional collaboration and leadership across internal teams\n\nAbout Posh\nAt Posh, we’re revolutionizing the way financial institutions serve their communities.\nThrough innovative AI solutions, we make customer support more accessible, fast, and enjoyable for both callers and staff members. Our AI assistants span digital (web and mobile) and voice (phone) channels, while our internal-facing solutions directly augment staff members’ ability to serve.\nWe believe the most successful AI products are built on a symbiotic relationship between humans and AI; each empowered to put their best foot forward. The bar is low, but the ceiling is high. Come build with us.\nPosh does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.","description_format":"text","description_chars":3519,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Contact Center Software","Credit Unions & Cooperative Banks"],"lifecycle":[{"event":"open","at":"2026-09-26T10:44:22Z"},{"event":"close","at":"2026-10-22T23:02:26Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/posh-ai-senior-ai-implementation-manager","json_url":"https://alion.io/job/posh-ai-senior-ai-implementation-manager.json","meta":{"generated_at":"2026-10-23T08:17:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13190,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3160973},"rest":"https://alion.io/mcp/rest/get_company?id=3160973"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fposh-ai-senior-ai-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fposh-ai-senior-ai-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fposh-ai-senior-ai-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/posh-ai-senior-ai-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fposh-ai-senior-ai-implementation-manager"}]}