{"id":788223,"url":"https://alion.io/job/poshmark-enterprise-account-manager","title":"Enterprise Account Manager","company":{"id":5858,"name":"Poshmark","domain":"poshmark.com","url":"https://alion.io/company/poshmark","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":91,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":88,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redwood City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":94118,"max":123235,"currency":"USD","period":"year","gross":null,"usd_annual":123235},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T23:31:48Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-03T08:34:41Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"About Poshmark\nPoshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.\nAbout the Role\nThe Enterprise Account Manager is the steady hand that keeps mid-level enterprise sellers thriving after they've been onboarded, acting as a trusted advisor. This role owns the day-to-day health of a portfolio of accounts - surfacing risks before they escalate, spotting growth opportunities, and turning account data into clear action. Reporting into the Enterprise GM, this person will help shape how Poshmark manages and scales its enterprise seller relationships over time. It's a strong fit for someone who wants ownership over a book of business and enjoys building structure in a fast-moving environment.\nWhat You'll Do\nAccount Management\nOwn the ongoing relationship for a portfolio of mid-level enterprise accounts, providing consistent, straightforward support\n\nServe as the seller's primary point of contact for day-to-day questions, requests, and issue resolution\n\nProactively check in with accounts to identify opportunities for growth or areas of concern\n\nAccount Reporting\nRun and standardize recurring performance reporting across mid-level accounts\n\nIdentify trends and patterns across the account portfolio to inform broader Enterprise strategy\n\nCollaborate with the Enterprise team to flag accounts that need additional attention or escalation\n\nCross-Functional Collaboration\nPartner with the Technical Onboarding team to ensure a seamless handoff from onboarding to steady-state account management\n\nEscalate recurring technical or integration issues to the appropriate team\n\nShare seller feedback and platform gaps with cross-functional partners to help prioritize future improvements\n\n6-Month Accomplishments\nFull ownership of a portfolio of 20+ mid-level enterprise accounts\n\nBuild standardized tools and processes that can be leveraged across account portfolio\n\nEstablish a clear risk-flagging process with the Enterprise GM for at-risk accounts\n\n12-Month Accomplishments\nMeasurable GMV growth across the managed portfolio\n\nEstablish portfolio-wide trend reporting to inform Enterprise account strategy\n\nRecognized by sellers and cross-functional partners (Onboarding, Support, Product, Marketing) as a reliable, proactive point of contact\n\nWhat You'll Bring\n5-7 years of experience managing a portfolio of client or seller accounts, balancing responsiveness with efficiency across multiple relationships at once\n\nStrong listening and relationship-building skills, with a deep understanding of seller needs and the ability to translate that into practical guidance\n\nComfort building and standardizing recurring reports, and translating account-level data into clear, actionable insights\n\nProactive, clear communication skills that build trust and confidence in day-to-day interactions\n\nExperience working across onboarding, support, product, and marketing teams to resolve issues and share feedback\n\nStrong prioritization skills to manage a high-volume portfolio without letting details fall through the cracks\n\nExperience buying and selling on Poshmark is a plus","description_format":"text","description_chars":3611,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Electronics","Consumer Goods","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-12T02:30:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6 · green card filings: 2","filings_12m":6,"filings_prev_12m":19,"green_card_filings_12m":2,"median_offered_wage_usd":196250,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.854,"p_room":0.9,"age_days":52,"expected_fill_days":88,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":123235,"is_top_pay":false},"html_url":"https://alion.io/job/poshmark-enterprise-account-manager","json_url":"https://alion.io/job/poshmark-enterprise-account-manager.json","meta":{"generated_at":"2026-11-03T10:38:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5858},"rest":"https://alion.io/mcp/rest/get_company?id=5858"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fposhmark-enterprise-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fposhmark-enterprise-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fposhmark-enterprise-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/poshmark-enterprise-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fposhmark-enterprise-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":788223}},{"tool":"search_jobs","arguments":{"company":"poshmark.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":788223},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}