{"id":4215107,"url":"https://alion.io/job/positive-development-central-scheduler","title":"Central Scheduler","company":{"id":685086,"name":"Positive 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Scheduler\nJob Type: Full-Time, Exempt\nPay: $60,000-$65,000\nLocation: Remote - must be located in either PST or MST\nRole Duties:\nExecute accurate, timely scheduling of clinicians and Developmental Paraprofessionals (DPPs) to support ongoing services, evaluations, and reassessments.\n\nAdhere to scheduling protocols, service delivery requirements, and provider availability rules.\n\nMaintain up-to-date schedules, time blocks, and session details, ensuring alignment with authorization limits, session types, CPT codes, and documentation requirements.\n\nRespond quickly to schedule changes, cancellations, and urgent coverage needs while minimizing service disruptions.\n\nIdentify scheduling gaps or potential conflicts and escalate issues to the Director as needed.\n\nEnsure accuracy and consistency of data within scheduling platforms, EMR systems, and workforce tools.\n\nConduct routine reviews of schedules to verify completeness, accuracy, and compliance with internal standards.\n\nSupport continuous improvement by providing feedback on system workflows, recurring issues, and operational bottlenecks.\n\nAlign client needs with Clinical Lead and Developmental Paraprofessionals (DPPs) availability to optimize caseload distribution and productivity.\n\nAssist with monitoring utilization trends, staffing changes, and capacity constraints across assigned regions.\n\nWork closely with the Central Scheduling Director to forecast coverage gaps and inform resource planning.\n\nServe as a primary point of contact for scheduling questions from Clinical Leads, Developmental Paraprofessionals (DPPs), operations partners, and client-facing teams.\n\nCommunicate professionally and proactively with families regarding scheduling changes, availability, and service coordination.\n\nCollaborate with Clinical, Operations, and Administrative teams to ensure schedules support high-quality service delivery and client experience.\n\nParticipate in team meetings, training updates, and workflow alignment initiatives.\n\nQualifications:\n2+ years of scheduling or coordination experience within healthcare, human services, or another high-volume, service-based environment.\n\nStrong understanding of scheduling dynamics, provider availability management, and client-service workflows.\n\nProficiency in scheduling platforms, EMR systems, and operational tools (experience in multi-site or large health systems preferred).\n\nBilingual proficiency is preferred.\n\nExcellent communication, customer service, and relationship-management skills.\n\nStrong organizational skills with the ability to manage competing priorities in a fast-paced setting.\n\nHigh attention to detail and commitment to data accuracy.\n\nAbility to collaborate with cross-functional teams and adapt to evolving operational needs.\n\nBenefits:\n· Medical, Dental, Vision Insurance\n· Employer-paid Life & Disability Insurance\n· Flexible, Paid Time Off\n· Paid Parental Leave\n· Paid Holidays\n· Paid Sick Leave\n· 401k with Employer Match\n· Technology Stipend\n· Pet Insurance\n· Referral Program\n· Amazon Medical One (24/7 Virtual Telehealth via App)","description_format":"text","description_chars":3082,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Specialist Medical Practices","Pediatric Care"],"lifecycle":[{"event":"open","at":"2026-11-13T02:28:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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