{"id":3422989,"url":"https://alion.io/job/powdr-employee-experience-specialist","title":"Employee Experience Specialist","company":{"id":1886416,"name":"POWDR","domain":"powdr.com","url":"https://alion.io/company/powdr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":14,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-04T06:34:25Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Copper Mountain, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":73000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1938},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-28T21:25:57Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-04T08:11:01Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.\nJob Title: Human Resources Specialist\nJob Status: Year Round 11 Months\nCompensation and Benefits:\nCompensation: Proposed hiring rate of $18.50 to 20.40+, actual pay will be adjusted based on experience. \nBenefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e., food & beverage, retail/rental, tickets, etc.) also available.\nJob Summary:\nYou will be one of the first points of contact for our “guests” and should have a cheerful, helpful attitude with every interaction and present yourself as a resource for all other employees. The Employee Experience Specialist should set the example of how an employee of Copper Mountain should conduct themselves and be the example for our grooming and appearance standards. The right person for this position will also be professional with excellent guest service skills, a self-starter who initiates projects and enjoys working in a fast-paced environment with varying tasks at any time. You must be able to perform a variety of administrative duties, assist with uniform distribution and laundering, as well as support the employee housing team. This front-line position allows you to develop strong working relationships with management and other front-line employees at the resort, creating opportunity to further grow leadership skills.\nEssential Duties and Responsibilities:\nCan shift attention quickly or attend to more than one task at a time.\nInitiates projects, is a self-starter, shows productivity regardless of supervision.\nMaintains productivity and quality during the workday.\nCan adapt quickly and easily when processes change.\nMonitors the shared email inboxes to ensure timely responses - HR, Recruitment, Gear Up and Housing.\nIs professional and focused on solutions when a customer is frustrated; independently resolves conflicts before they escalate.\nIs committed to creating a positive experience out of every interaction with our employees and guests.\nAdapts approaches as needed to deliver quality service to employees with various backgrounds, styles & perspectives.\nEnsure all work areas are locked when not in use and at the end of every shift before clocking out.\nWill process credit card transactions following our accounting reporting guidelines.\nRuns all daily closing reports and internal/external mail in a timely and appropriate manner according to our standard operating procedure.\nActively participates in company meetings, trainings, and orientations as required.\nFollows all Standard Operating Procedures and our Employee Experience Division Service Level Standards.\nTreats all conversations as confidential.\nMaintains the confidentiality of sensitive information (ie. wage data, medical information, personnel files, EEO information)\nEnsures appointment sign up calendar is up to date with accurate time slots.\nLearns quickly and applies new information on the job.\nKnows and complies with all company policies, regulations, and laws relevant to job.\nEnsures all phone and outgoing email messages are current and with relevant business information.\nConsistently follows employee issues through to resolution, overcoming challenges and getting assistance as needed.\nTakes full responsibility for own mistakes & initiates solutions to fix the mistake.\nIs reliable and dependable; is present and on time for work; returns promptly from breaks.\nCommunicates clearly.\nCreates a credible impression.\nAs a member of the Employee Experience team, understands that we are held to the highest degree of Grooming Standards, Dress Code, Uniform Standards and ALL other company policies.\nMaintains productivity and quality during the workday. When work processes change, adapts quickly.\nManages time effectively so that all commitments and deadlines are met.\nIs willing and able to acknowledge when other members of the Employee Experience team need assistance and offers help without being asked.\nMaintains and takes pride in a clean work environment.\nProactively seeks additional opportunities when not busy with routine work.\nDemonstrates knowledge of Copper Mountain’s structure, mission & values.\nViews change positively; focuses on the benefits of change to help others adapt.\nAnswers the phones within three rings and directs calls in a timely and proficient manner.\nGreets and provides information to managers, supervisors, employees, guests and applicants entering the office.\nIs able and willing to participate in Front Line Assist when needed / required (helping in operations).\nEmployee Experience/HR\nProcesses onboarding tasks fully for employees/volunteers, including I-9 forms, W-4s, Employee Handbook and policy acknowledgments in Workday, and background check authorizations, ensuring all documentation is accurate and complete before issuing an employee ID/pass.\nMonitors the Workday task inbox, processes sensitive tasks, and recognizes when issues fall outside the scope of the role.\nVerifies I-9 forms through E-Verify in compliance with applicable federal requirements and U.S. Department of Justice guidelines.\nAssists with questions regarding pay and other sensitive information\nEmployee Housing\nAssists with employees moving into housing and provides an overview of what to expect.\nSupports residents with inquiries and issues that may arise\nIs trained in Rent Manager and provides support to the employee housing team\nGear Up (Uniform Store)\nResponsible for laundering & distributing uniforms to employees and volunteers\nReceives & inventories uniforms and retail items\nAble to float between Gear Up and HR front desk throughout any given day\nRecruitment\nInforms applicants about job duties, responsibilities, salary, and benefits. Also relays company policies, promotional opportunities, and other pertinent information\nScreens job applicants who meet the qualifications to keep the company optimally staffed.\nApproving and monitoring job posting requests and job descriptions in a timely manner and in accordance with Copper Mountain’s Wage and Salary Plan. Coordinates the communication of these external and internal opportunities.\nManagement of applications could also involve screening interviews, pre-employment testing, reference checking and background checking.\nAssists with creative aspects of advertising campaign and procedures and monitors all recruiting costs.\nOther Duties as Assigned:\nThis job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others. \nFunctions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff. \nPersonal Attributes:\nIs honest and has the highest integrity\nIs able to handle and manage confidential information\nProfessional appearance. Adheres to all grooming guidelines\nFollows established policies and procedures\nIs supportive of Core Values\nSets the example for others and is above reproach\nIs comfortable to challenge established policies and procedures, but once established, is supportive of those rules.\nIs organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues.\nCan handle fast paced, potentially high-pressure environment\nIs flexible with hours and days of work\nIs able to work any hours of the day, any days of the week\nPrioritizes and re-prioritizes personal time and work, to have a good balance in life\nBasic Requirements:\nAbility to lift 50 pounds\nAbility to sit for 4+ hours at a time\nComfortable speaking in front of people\nComfortable projecting voice in a high volume, loud setting.\nAbility to file for 4+ hours at a time\nDue to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.\nMust have a valid US Driver’s license\nMust be able to work holidays and weekends\nMust be able to fluently read, write and verbally communicate in the English language\nMust have the ability to deal with high levels of activity (i.e., phone and guest/employee contact) for long periods of time\nHigh School Diploma or equivalent required\nBe accountable for daily station open/closing: Runs closing reports - including taking the time to resolve any over/short closing issues and providing any necessary back-up for daily transactions \nMust be able to speak clearly and have adequate hearing ability for phone conversations in a noisy environment\nMust be at least 18 years old\n Preferred Experience and Special Skills:\nBachelor or Associates Degree in HR-related field preferred\n1-2 years office/clerical experience, preferably within a payroll and/or HR environment\nKnowledge of Workday, RTP & Microsoft Office\nBilingual Skills advantageous.\nPrevious customer service experience\nComputer Proficiency using Microsoft Word, Excel, data entry\nPosition was originally posted on 10/26. This position will be posted and accepting applications until Wednesday, November 4th.\nPOWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexualorientation/gender identity/national origin/disability/protectedveterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.\nCan you see yourself here- Apply now!","description_format":"text","description_chars":10749,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Adventure Tourism","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-10-28T21:25:57Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":6,"expected_fill_days":24,"reasons":["conf:10","stale_co","win:early","comp:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/powdr-employee-experience-specialist","json_url":"https://alion.io/job/powdr-employee-experience-specialist.json","meta":{"generated_at":"2026-11-04T08:19:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12959,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1886416},"rest":"https://alion.io/mcp/rest/get_company?id=1886416"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fpowdr-employee-experience-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fpowdr-employee-experience-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fpowdr-employee-experience-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/powdr-employee-experience-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fpowdr-employee-experience-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3422989}},{"tool":"search_jobs","arguments":{"company":"powdr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3422989},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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