{"id":1444788,"url":"https://alion.io/job/powdr-guest-services-housing-available","title":"Guest Services - Part-Time","company":{"id":1886416,"name":"POWDR","domain":"powdr.com","url":"https://alion.io/company/powdr","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Truckee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-03T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-20T14:20:36Z","board_verified":true,"closed_at":null,"days_open":78,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":78},"description":"Woodward Tahoe (Boreal and Soda Springs), located in the beautiful Sierra Nevada mountain range, is a year-round world-class action sports facility with a culture that comes straight from our main product: Fun. If this sounds like the kind of place you'd like to work, progress, and play, we'd love to hear from you!\nAs a Guest Services Team Member, you're the first face guests see and the one who sets the tone for their entire day on the mountain. From greeting and guiding to solving problems and spreading good vibes, this role is ideal for someone who thrives in a fast-paced, guest-focused environment.\nWe’re currently hiring Guest Services Team Members for the upcoming winter season. This is a Part Time, Seasonal position.\nPerks:\nStarting pay: $18/hour\nHealth insurance options for ALL employees\nFree season pass to Boreal, Soda Springs, and all POWDR resorts\nFull access to the Bunker-Woodward Tahoe’s indoor training facility with trampolines, foam pits, skateparks, and more\nDiscounts on food, retail, and gear\nDiscounts for friends and family\nWork in a fun, supportive, mountain-town environment\nCareer advancement opportunities across the Woodward and POWDR network\nWhat You’ll Be Doing:\nAs part of the Guest Services team, you’ll be the go-to for information, support, and troubleshooting for guests throughout the resort.\nDaily Responsibilities:\nProvide exceptional customer service in person, over the phone, and via email\nSell and print lift tickets, season passes, and other resort products\nHandle guest issues with empathy, patience, and problem-solving finesse\nDirect guests to amenities, activities, and mountain operations\nAssist with check-in and registration for camps, events, and rentals\nProcess transactions and maintain accurate records in POS systems\nMonitor guest flow and ensure smooth operations at main entrances\nCommunicate clearly with other departments to keep guests informed\nWork Environment & Schedule:\nFast-paced, guest-facing resort environment\nMust be comfortable working outdoors and indoors in winter weather\nMorning, evening, weekend and holiday shifts are expected\nFull-time seasonal availability preferred\nWho We’re Looking For:\nPrevious customer service or guest-facing experience preferred\nStrong communication and problem-solving skills\nPositive, team-oriented attitude and ability to stay cool under pressure\nComfortable working with computers and POS systems\nMust be 18+ and able to work during peak periods (holidays, weekends)\nYou make us Woodward. We are a welcoming community that celebrates individual stories, backgrounds, experiences, and identities where we all have \"different\" in common. We believe in the strength of representing all voices and having space for everyone. We believe in pushing boundaries and bringing our authentic selves to work while embracing uniqueness, creativity, and different points of view. 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